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Inside Parts Sales

Company: Pape' Kenworth
Location: Redmond
Posted on: November 15, 2022

Job Description:

In the Inside Parts Sales role, you will respond to customer needs for parts in person or by telephone at the store location. Every day you will determine customer parts and service needs through the use of literature, computer programs, and parts knowledge, and recommend parts or services to the customer. To thrive in this role, you must be excellent at maintaining relationships with established customers and building relationships with potential customers.

  • Maintaining knowledge of products, services, and parts and the associated costs of each.
  • Complete all necessary paperwork on each transaction in an accurate timely manner.
  • Respond to customers in person or by telephone whenever required and provide quotes or estimates for parts.
  • Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.


    • Self-motivation and assertiveness.
    • Excellent customer relation skills
    • Ability to perform at a high level in a fast-paced and team-oriented environment.
    • Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
    • Above-average organizational skills, positive attitude, and ability to take initiative independently are a must.
    • Heavy-duty truck parts counter experience is a plus, but we are willing to train the right person!

      Starting Compensation: $24+/hr (Depending on Experience)

      Why work for Pape':

      • Competitive pay based on your skills, training and experience level.
      • Outstanding benefits including - -401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
      • Advancement -- Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. -
      • Stability and reputation -- Pape' is a family-owned, fourth-generation company with over 150 locations, over 4,000 members and 80 plus years of experience. Pape' is known for their stability, honesty and integrity.
      • Equipment -- We have the largest equipment inventory in the West and an unparalleled parts inventory!
      • Employee impact -- Enjoy an open-door policy where your voice will be heard and your opinions will matter.
      • Training -- You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

        The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Pape' Kenworth, Bend , Inside Parts Sales, Sales , Redmond, Oregon

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