Manager, Supply Chain Operations
Company: St. Charles Health System
Location: Bend
Posted on: January 20, 2023
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Job Description:
Typical pay range: $38.23 - $52.78
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Manager of Supply Chain Operations
REPORTS TO POSITION: Director, Supply Chain
DEPARTMENT: Supply Chain
DATE LAST REVIEWED: July 2, 2019
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health,
better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Supply Chain department provides many
services to our multi-hospital organization and clinics. Our
services include procurement, sourcing, value analysis,
contracting, inventory management, distribution, courier services,
mail services, sterile inventory, and code cart management. Our
team works in partnership with clinical and business teams to
deliver high quality products and services at the best possible
cost.
POSITION OVERVIEW: The Manager of Supply Chain Operations has
financial and operational responsibility for St. Charles
inventories and associated strategic plans, department PAR
locations, shipping/receiving, courier services, rental beds, and
mail. Responsible for implementing cost savings through supply
chain inventory reduction, optimization, and operational
improvements while ensuring the availability of supplies and
equipment. Implements and optimizes distribution programs; monitors
and maintains hospital inventories; implements quality improvement
initiatives and waste reducing strategies; develops and implements
customized logistic plans to optimize utilization of inventory for
system and hospital-based programs. Oversees logistics caregivers
at all SCHS sites in their delivery of supply chain services.
Continually evaluates progress toward objectives and maintains
efficient and effective day-to-day operations.
ESSENTIAL FUNCTIONS AND DUTIES:
Manages and effectively communicates clear objectives of the Supply
Chain Vision.
Responsible for implementing process improvements and applying best
practice methodologies, as well as cost savings through inventory
optimization in partnership with the clinical operational
leaders.
Responsible for the management of supply inventory areas. Develops
strategies to ensure the optimal levels of inventory; utilizing
sound supply chain techniques as well as new technology when
applicable.
Develops metrics and uses benchmarking data to ensure best practice
in conjunction with the clinical stakeholders, Supply Chain
Purchasing and Strategic Sourcing team, Value Analysis, and PeriOp
Logistics.
Optimizes the ERP system to assure consistent accuracy of
inventory, charges to departments, and goods delivery
documentation. Utilizes reporting and analytics from the ERP to
drive improvement work and quality assurance. Responsible for
caregiver training and utilization of the ERP.
Provides effective communication to clinicians, administration,
faculty, management and staff to establish collaborative
communication and understanding of the organization's mission and
strategic goals necessary to achieve operational goals. Meets
regularly with other departments and direct reports to facilitate
communication, goal setting and decision-making.
Partners with patient area leadership to develop strategies
surrounding consignment, preference cards, implants and Inventory
Management solutions. Provides support and ideas regarding new
supplies, substitutes, supply conversions, and trials to ensure all
changes are seamless and properly communicated.
With Leadership, participates in establishing standards for
quality, safety and service. Coordinates, assesses and approves
special projects. Develops staff and management to use abilities
and talents to accomplish goals. Regularly evaluates staff and
management and provides feedback related to achievement of
established organizational and departmental goals.
Actively engages in professional development to maintain current
skills and knowledge of environmental trends, clinical
developments/best practices and business opportunities.
Responsible for creating high-functioning, cohesive teams through
relationships founded on trust, open communication, and
transparency and by expecting civility and teamwork.
Embodies the pursuit of excellence through a daily focus on
improvement, including real-time measurement systems, recognition,
and support; addresses local issues and coproduces solutions daily
with team members; aiming to eradicate non-value-added work by
involving team members in decision making or participative
management.
Consistently leads with authentic concern for team members'
development and career success, resiliency, and personal
wellness.
Reviews, monitors and documents employee performance, attendance
and behavior. Creates an environment that fosters employee
engagement. Responsible for establishing and ensuring compliance
with all Supply Chain policies and procedures. Provides a format
for growth and development of caregivers.
Proactively identify and manage operational risks, issues as it
relates to effective management of inventory.
Develop recommendations based on thorough quantitative analysis and
best practices and produce written assessment of findings.
Oversees vendor management platform, vendor credentialing, and
vendor access.
Implements LEAN processes across all aspects of Supply Chain
Operations, including Daily Management System processes, coaching
caregivers in problem solving, A3 thinking, PDSA improvement work,
and cross departmental collaboration for improved outcomes.
Performs ongoing assessment, review and update of departmental
procedures, processes and workflow to produce high-quality,
cost-effective delivery of products and services.
Provides project management for product conversions or other
initiatives within the organization.
Monitors product utilization and advise departments and VAT's on
cost and quantity control practices in collaboration with St.
Charles Value Analysis Teams (VAT's).
Supports the introduction of new supplies and product conversions
at all sites, ensuring clinicians and Caregivers are adequately
prepared and informed.
Maximize use of Health System contracts for inventory, couriers,
freight, and any other logistics contracts, ensuring compliance to
contract terms.
Responsible for budget development, regular monitoring,
accountability and meeting all operational targets for all areas
within span of control
Hires, directs, coaches and monitors the performance of all direct
reports, to develop and maintain a high performance team that meets
organizational and department goals
Monitors and ensure all direct reports are current with compliance
and safety requirements. Implements and manages all organizational
safety directives and goals
Provides and oversees team's delivery of customer service in a
manner that promotes goodwill, is timely, efficient and
accurate.
Collaborates with teams to review processes and identify/implement
opportunities for improvements, applying Value Improvement Practice
concepts and tools.
Supports the vision, mission and values of the organization in all
respects.
Supports Value Improvement Practice (VIP- Lean) principles of
continuous improvement with energy and enthusiasm, functioning as a
champion of change.
Provides and maintains a safe environment for caregivers, patients
and guests.
Conducts all activities with the highest standards of
professionalism and confidentiality. Complies with all applicable
laws, regulations, policies and procedures, supporting the
organization's corporate integrity efforts by acting in an ethical
and appropriate manner, reporting known or suspected violation of
applicable rules, and cooperating fully with all organizational
investigations and proceedings.
May perform additional duties of similar complexity within the
organization, as required or assigned.
EDUCATION
Required: Bachelor's Level Degree in Supply Chain, Business, or
Healthcare Administration or other related field required.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION
Required: Valid Oregon driver's license and meet SCHS driving
requirements. Ability to travel to SCHS/SCMG worksites
required.
Preferred: N/A
EXPERIENCE
Required: Minimum of five years of increasing responsibility in
materials management, warehousing, distribution, and/or automated
materials management information systems (MMIS). Demonstrated
understanding of supply chain practices and nomenclature. Min. of
three years of hospital or other industry supervisory experience.
Experience in implementing and maintaining supply chain/inventory
management systems, & process improvement.
Preferred: 10 years progressively responsible experience in supply
chain
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment
(PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Communication/Interpersonal
Must demonstrate excellent communication skills and ability to
interact with a diverse population and professionally represent
SCHS.
Ability to effectively interact and communicate with all levels
within SCHS and external customers/clients/potential employees
Strong team working and collaborative skills. Demonstrated problem
solving skills. Demonstrated interpersonal skills necessary to
interact with all levels of Hospital Caregivers. Must be able to
round on Caregivers throughout all campuses. Demonstrated strong
commitment to customer service.
LEAN Leadership
Must embrace servant leadership style with core belief that our
front line caregivers are best suited to solve problems. Must
relentlessly work to remove barriers to improvement. Requires
humility, courage, tenacity, focus, and continuous improvement
mindsets.
Organizational
Excellent facilitation and project management skills. Ability to
manage assigned projects to specified budget and time line with
minimal supervision. Must be able to prioritize, organize and
assess work in order to meet aggressive deadlines and cope in
fast-paced environment.
Mathematical/Data Analysis Skills:
Performs basic math (add, subtract, multiply and divide)
calculations
Performs intermediate to advanced math (analysis, statistics,
significant data or number manipulation).
Required: Ability to comprehend data logic and data processes.
Ability to employ problem-solving skills effectively, compile
complex reports and develop presentations to external
stakeholders
Computer
Intermediate ability and experience in computer applications,
specifically MS Office.
Demonstrated knowledge of word processing, spreadsheet and database
software programs. Demonstrated hands-on working knowledge of
electronic medical record and materials management information
systems and software.
PHYSICAL REQUIREMENTS
Continually (75% or more): Sitting, keyboard operation, use of
clear and audible speaking voice and the ability to hear normal
speech level.
Frequently (50%): Standing, lifting 1-10 pounds,
grasping/squeezing.
Occasionally (25%): Bending, reaching overhead, carrying/pushing or
pulling 1-10 pounds.
Rarely (10%): Walking, stooping/kneeling/crouching, climbing
stairs.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or
pulling 11-50 pounds, operation of a motor vehicle, ability to hear
whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration,
chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
Yes
Job Family:
MANAGER
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
8:00am-5:00pm
Keywords: St. Charles Health System, Bend , Manager, Supply Chain Operations, Professions , Bend, Oregon
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