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Solutions Consultant in Bend, Oregon - Careers at TDS Corporate

Company: TDS Telecom
Location: Bend
Posted on: October 12, 2019

Job Description:


Overview


The Solutions Consultant (SC) is responsible for the success of our managedIP and business systems solutions in the marketplace, which is measured by growing revenues, boosting product penetration, and increasing profitability. The SC will work with Marketing and the rest of the commercial sales team on our managedIP and business systems solutions to introduce solutions, promote solutions internally and externally, and fully support them. ManagedIP and business systems solutions offer an opportunity to grow revenues by expanding customer wallet share and reducing customer churn.

The SC duties include: coordinating with the sales teams to acquire new customers that take our managedIP and/or business systems solutions and expanding our service offerings to our existing customer base. Specific responsibilities for the SC include: working with marketing and the inside and outside sales teams to identify customer targets; helping to identify leads and generation of new accounts; exploring and identifying needs; conducting pre-meeting research on leads to understand the target company; evaluating the market; and matching the needs of prospects with the products and services from TDS.

As part of the sales cycle, the SC is responsible for providing customer demonstrations, auditing the prospect's system, developing and considering alternatives for prospects, assisting with the preparation of professional proposals, making winning presentations, and closing the sale. Individuals in this role will take personal responsibility for ensuring there is a smooth transition between the closing of the sale and the transition to the project consulting team responsible for implementation. The SC is also available as a subject matter expert as accounts transition from the implementation to the team responsible for retention and growth of the account moving forward.

The SC leads by example; by assisting in prospecting, demonstrations, presentations and helping the sales professional in closing. He or she serves as a subject matter expert on managed and business systems solutions and is a mentor and resource for outside salespersons and our inside sales team. The SC provides valuable feedback to the commercial marketing team and supports Sales Managers on an as needed basis by providing technical, sales and administrative information to other sales professionals.


Responsibilities


Responsibilities

  • Assist with the development of prospects for our managedIP and business systems solutions. Working in conjunction with the sales professional to solicit leads from personal contacts, inside and outside sales teams, networking professionals, customer referrals, dealers and referral agents.
  • Meet with customer targets to conduct a thorough needs analysis, schedule a product demonstration or refer for other TDS services.
  • Conduct a product demonstration for the customer with the goal to create excitement, answer questions, uncover and overcome objections and most importantly move the process forward.
  • Assist with the development and presentation of a proposal to the customer, as needed. Gather all pertinent background information, configure the managedIP or business systems solution and present the solution and/or respond to the customer's RFP.
  • Follow-up as needed to move the sale forward including: answer questions, respond to competitive offers, reconfigure the solution, etc. Close the sale, conduct thorough program gathering, submit order and follow though as needed.
  • Assist with the transition of accounts to the inside sales team for retention and growth. Answer any questions regarding the order and be available to support the customer upgrade.

    Qualifications


    Required Qualifications
    • 1+ year managed services sales experience.
    • 3+ years telecommunications sales experience OR outside sales professional at TDS for 1 + years.
    • Must have and maintain a valid driver's license, insurance and have access to reliable transportation.
      Other Qualifications
      • A winning and positive can-do attitude is essential to the success of this position.
      • Thorough knowledge of telecommunications, business systems and/or information systems and the ability to educate and motivate others.
      • Track record of success in business to business sales in the technology field.
      • Excellent verbal and written communications and presentation skills including the ability to convincingly persuade others as evidenced in personal interviews and via telephone.
      • Ability to work with other members of the sales team to identify sales targets, pursue them with our managed or CPE solutions and refer them back, if necessary.
      • Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.
      • Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, making decisions and effectively implementing the decision.
      • Computer literacy (i.e., Microsoft Excel, Word, Powerpoint; email; Internet)

Keywords: TDS Telecom, Bend , Solutions Consultant in Bend, Oregon - Careers at TDS Corporate, Other , Bend, Oregon

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