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Maintenance Lead

Company: Vacasa
Location: Bend
Posted on: September 8, 2019

Job Description:

Why VacasaWe started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.Why Operations at VacasaWe live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We are hospitality professionals dedicated to the communities we work with. We’re the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.What We’re Looking ForWe are currently looking for an exceptional individual to join our team as a Maintenance Lead. This person is a hard-working individual who will embody our values while ensuring the maintenance needs of all Vacasa properties are met. This person will manage a small group of maintenance technicians and work closely with the local management team.What You’ll Do Lead the maintenance operations in Sunriver, OR , traveling between multiple worksites each day Create a welcoming environment for our guests and owners by ensuring our homes are well maintained through preventative maintenance and regular inspections Directly respond to guest issues regarding maintenance, as needed Appliance troubleshooting Cable/wifi troubleshooting Basic HVAC repair Light plumbing Order, maintain, and replenish maintenance supplies and inventory Assist with scheduling and distribution of tickets Manage a team in a time-sensitive environment You’ll be called upon after normal business hours, on weekends, and on holidays Respond to or delegate after-hours calls, as necessary Ensure maintenance staff follow through on assignments and give instructions regarding work methods and routines Support your team and model the behaviors and actions that you expect from your team with attention to detail, professionalism, productivity, and reliability Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources Establish and maintain open, collaborative relationships with team members and management team Correspond on a regular basis with your local management team and team members Be available and willing to assist your colleagues and management team when necessary Provide cross-coverage for your manager and Co-Lead(s) when necessary Meet with homeowners and talk about possible repairs and upgrades Maintain hot tubs as needed; no experience necessary - we offer on-site training Collect and remove trash and debris Maintain required Maintenance metrics on efficiency Attend all mandatory individual and team meetings Other responsibilities as assigned - because every day looks different The Skills You'll Need Reliable, consistent transportation Driving inclement weather conditions as required Daytime (11 am - 4 pm) and weekend availability (preferably Saturday and Sunday) Ability to work well under pressure in a fast-paced environment Highly responsive and reliable Strong attention to detail Prior maintenance experience preferred Ability to stand, sit, and walk for an extended period of time. Reach overhead and below the waist Push, pull, and lift less than or equal to 20 pounds Bend, stoop, squat, kneel, and twist Adhere to all company policies and procedures Comfortable working with iPhones, computers and the internet/email Compensation $22 per hour What You’ll Get Health/dental/vision insurance—100% coverage option 401K retirement savings plan with up to a 6% company match Vacation time Paid sick leave and holidays Career advancement opportunities Employee discounts All the equipment you’ll need to be successful Great colleagues and culture

Keywords: Vacasa, Bend , Maintenance Lead, Other , Bend, Oregon

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