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Part to Full Time Optician

Company: Lifetime Vision
Location: Bend
Posted on: August 18, 2019

Job Description:

Job Description: Optician Provide immediate, courteous, professional service in filling glasses prescriptions and making current glasses function as best possible. Skill Requirements Excellent customer service and patient-centric communication Attention to detail for accurate documentation Attention to process evaluation in order to maintain efficiency of work flow Efficient ordering/ verifying Rx/ timely receipt of purchased eyewear Ability to collaborate and contribute to timely work flow with department team colleagues Team attitude and willingness to engage with colleague staff and patients for a working sense of camaraderie Tact and diplomacy if discrepancies arise related to office or patient care Computer proficiency, preferred with experience in electronic health record platform as well as vendor ordering sites Astute to fashion trends, analysis of patient's facial features to best fit eyewear needs Educated in medical compliance, such as HIPAA regulations in order to keep patient protected information safe Work Conditions Professional office environments, comfortably furnished, free of extraneous noise or disturbances. Office hours are generally 8:00 AM - 5:00 PM weekdays, certain days starting 7:00AM or ending at 6:00PM Overtime or weekend work is rarely required, but occasional Saturday work may be requested Professional business attire is required for the job Expected willingness to help cover for co-workers vacation or leave time Educational Requirements High school diploma or equivalent is required Preference is given for candidate with experience in an optometry or optical dispensing position CPO and/or ABO certification is not required but preferred Knowledge of optical testing procedures is not required but preferred Compensation and Advancement Opportunities Hourly wage ranges from $14.50 - $22.50/ Hour depending upon experience, certification level, performance, cross training potential Compensation increases tied with meeting certification (if needed) and performance goals Certification is supported, encouraged, and paid for by company after 1 year employment duration - additional education paid for after certification with continued employment Bonus/ Profit sharing given as extra income opportunities Primary Job Responsibilities (daily basis) Your primary duty as an employee of Lifetime Vision Care is to extend to every patient immediate, courteous, and professional attention. All other duties are secondary. The patient and his/her needs come first. Assisting patients with new glasses Rx - matching the products to their needs Check in glasses from manufacturer or lab Call patients to notify glasses are in Repair glasses, exchange lenses, adjusting Checking on warranty for lenses / frames and ordering if needed Placing order for glasses on electronic health record using a computer Checking e-mail for correspondence from vendors Shipping glasses in timely manner to get timely turnaround of jobs Ordering frames for patients Navigating insurance for glasses purchase and properly quoting patients for overages as best possible with information presented Answering phones and directing calls, making appointments Talking with labs about order issues/ lens problems Problem solving when glasses aren't working Weekly Responsibilities Analysis of frame inventory needs, selling trends, budget Check in stock to inventory reconciliation Make sure jobs are on schedule Cleaning, dusting frames and counters/ shelves/ displays Checking inventory for stock when the frame rep comes in - investigating any discrepancies Rearranging stock for optimal retail appeal Meet with scheduled reps Work with colleagues to have updated social media postings Monthly Responsibilities Talk to lens and lab reps about their products, analyzing what is best for patients and practice Reordering supplies: glasses repair, cases, solutions, holders Updating optical forms as needed Returning frames for credit Price analysis to make sure prices are fair and profitable Managing displays for seasonal changes Reporting to management/ doctor on performance of department Planning for events/ sales/ marketing outreach efforts Essential Job Functions Outstanding personal relations skills, to make our patients feel as they are always our priority - this position is the first and last impression each patient has during their experience in our office Standing and sitting for up to 60 min continuously - being able to change posture to meet needs of patients Ability to work at either standing or sitting computer station - using a desktop, monitor, mouse, electronic tablet, phone, optical instrumentation Ability to see small glasses parts to assess mechanical repair or adjustment needs of eyewear - dexterity to use small tools such as a screw driver Ability to lift up to 30 lbs overhead and reach storage containers 6 feet overhead, as needed, assistance will be given as needed for safety of staff member Legally able to be employed in the United States of America Years Experience: 1 - 3 years Salary: $15+ Hourly Bonus/Commission: Yes

Keywords: Lifetime Vision, Bend , Part to Full Time Optician, Other , Bend, Oregon

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