Golf Shop Assistant
Company: Juniper Preserve
Location: Bend
Posted on: September 11, 2023
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Job Description:
SUMMARY
Works closely with the Director of Golf and Assistant Golf
Professionals to oversee all facets of the golf operation and
especially the day to day responsibilities and procedures
established to ensure efficiency and meeting service objectives.
Promotes and nurtures customer relations to enhance the quality of
the golf experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Stays current with marketing objectives & initiatives and takes
an active role in making impressions on sales prospects as well as
all members and their guests. Continually strives to learn about
the Pronghorn Brand and instill this culture to other members of
the staff.
- Assist in the responsible for being the link between the inside
staff and outside services. Works closely with the outside
supervisor to ensure that every member and guests expectations are
exceeded and that the staff gives "above and beyond" service.
- Assist with the management of the Golf Cart Fleet with help from
the Outside Supervisor to ensure daily and monthly maintenance
procedures and rotations are being met.
- Directly responsible for leading the outside staff in the daily
management of play for optimal flow on the golf courses.
- Will work with the Head Professional & 1st Assistant with all
tournament activities and administration of daily, major, corporate
and special events. This will include promotion, communication,
administration, budget management, and detailed summary for event
evaluations to enhance future planning.
- Directly responsible for managing the club rental program and
reporting its inventory monthly.
- Directly responsible daily & weekly protocol in administration of
the Handicap System through GHIN as outlined in Handicap SOP's.
Expected to have a strong working knowledge of the USGA Handicap
System and the procedures established by the Oregon Golf
Association. Understands the USGA Handicap Manual and educates both
staff and members of pertinent handicapping issues.
- Responsible for learning all aspects of the point of sale system
and automated tee time system (Springer Miller), and assist with
training of new staff regarding protocols as established by the
club. To include daily reporting functions.
- Help promote and educate club rules & policy to members
- Work with the 1st Assistant on back of the house and front of the
house merchandising to develop and maintain inventory control SOP's
and presentation of hard goods. This includes working with the Head
Professional and merchandiser to develop strong vendor
relationships to maintain the desired stock needed to hit budget
numbers. Constant monitoring of sales and inventory to ensure
saleable product is available to members and year end inventories
are low.
- Assist with specials orders including hard goods, ordering and
the inventory and sales..
- Manage the Locker Room facilities in stocking amenities, tracking
inventory, product control, shoe service, ensure they are kept up
to club standards and assist Head Professional in staffing them
- Responsible for working with the Head Professional and 1st
Assistant to keep rounds reporting current.
- Work with the Head Professional and all club departments to
ensure events are scheduled in a timely manner that minimizes or
eliminates conflicts and allows for optimal service to members.
- Enhance a customer service orientated atmosphere that promotes
the game of golf and meets the needs of the membership.
- Anticipating potential problems & opportunities with a problem
solving approach.
- Assists the Head Professional, by working closely with other
departments and especially the golf course superintendent, food &
beverage, and club house staff regarding communications and
initiatives required to meet service and operational
objectives.
- Assists merchandiser as needed in administration of buying plans
and receiving process. Along with on floor merchandising. To
include: steaming, product displays, etc
- Abide by all provisions of established safety programs. Assist in
developing and communicating emergency and safety procedures for
all Golf Shop functions. May serve as Safety Chair Committee and
responsible for informing golf staff of any safety issues.
- Interprets and enforces golf rules and regulations along with
other club policies
- Be an asset to membership development.
- Able to effectively handle multiple tasks
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Maintains a professional standard at Pronghorn to include but not
limited to appearance, interaction with members, associates, guests
of the club, verbal discussions and written correspondence. Does
not discuss work related issues with members and guests.
- Supports and adheres to the "Make the Moment Service Standards"
of Auberge.
- Participate in and support company efforts towards sustainability
and environmental initiatives as part of the Planet Auberge
program
- Other tasks so asked within the scope of the Golf Operations.
QUALIFICATIONS
- To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- Proficient in hospitality, interpersonal skills, attention to
detail, Internet technologies and continuing improvement in Google
products.
SKILLS
Required
- Ability to read and speak English
- Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Desirable
- Knowledge of property management system - Springer Miller
Systems.
CERTIFICATES, LICENSES, REGISTRATIONS
- Requires no certificates, licenses or registrations
TRAVEL REQUIREMENTS
- None
WORKING CONDITIONS:
- May vary from inside 100% of a daily shift, to outside 100% of a
daily shift, or any blended combination thereof, based on Golf
business requirements
PHYSICAL DEMANDS
- Frequent or occasional need to perform the following physical
activities: reaching, bending, pushing, pulling, twisting, lifting,
and climbing. Have frequent need to perform standing and walking
activities related to inspecting property.
- Constant need to perform the following physical activities:
grasping, turning, finger dexterity.
- Occasional need to stand for long periods of time.
- Lifting/carrying up to 25 lbs. frequently and 50 lbs.
occasionally.
- Vision requirements: constant need to view small print. Frequent
need to see small details and things clearly beyond arms'
reach.
- Hearing requirements: constant need to speak on telephone and/or
two-way radio, respond to general public and converse with staff.
Ability to hear fire alarms and emergency equipment.
Pay ranging from $16 - 18 pending experience.
Keywords: Juniper Preserve, Bend , Golf Shop Assistant, Other , Bend, Oregon
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