Server
Company: Juniper Preserve
Location: Bend
Posted on: September 11, 2023
|
|
|
Job Description:
SUMMARY
Takes food and beverage orders, pours beverages, serves food and
beverages, busses tables, calculates, presents and processes checks
while constantly providing exceptional service to all members,
resort guests and co-workers.
$16 per hour
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet guests, escort them to their seats and present them with
menus and beverage lists.
- Create a warm and welcoming atmosphere for guests and
employees.
- Answer questions about menu items and beverages including their
ingredients, preparation, accompanying items and make
recommendations.
- Inform customers of daily specials.
- Take orders from guests for food and/or beverage items.
- Check identification in order to ensure they meet minimum age
requirements for consumption of alcoholic beverages.
- Enter orders and modifications into the POS system quickly, in
the proper sequence and use appropriate abbreviations.
- Serve Food and/or Beverages to guests; prepare and serve
specialty dishes at tables as required.
- Check with customers to ensure that they are enjoying their meal
and experience and take action to correct any problems.
- Observes guests to respond to any additional needs.
- Maintain table appearance by pre-bussing, checking drink levels,
removing clutter and presetting necessary utensils.
- Prepare and present checks.
- Remove dishes and glasses from the table or bar and empty them in
an orderly fashion in the dishwashing area.
- Collect payments on checks by having checks signed by members or
process a credit card.
- Provide continuous and timely service until the guests leave the
premises and give them a warm farewell.
- Uphold the standards and expectations of food and service quality
set forth by Pronghorn.
- Provides a favorable image of Pronghorn and the Food & Beverage
Department at all times to promote its aims and objectives, and to
foster and enhance public recognition and acceptance of all our
areas of endeavors.
- Follows alcohol awareness procedures for preventing intoxication
of guests and handling of an intoxicated guest.
- Helps in the physical set-up of dining rooms, social functions,
events and tournaments.
- Perform daily, weekly and monthly side work duties set by F&B
Assistant Manager.
- Attend scheduled training seminars and department meetings.
- Keeps immediate supervisor promptly and fully informed of all
problems or unusual matters of significance and takes prompt
corrective action where necessary or suggests alternative courses
of action which may be taken.
- Maintains a favorable working relationship with all other company
employees and purveyors to foster and promote a cooperative and
harmonious working climate, which will be conducive to maximum
employee morale, productivity and efficiency and effectiveness.
- Performs all duties and responsibilities in a timely and
effective manner in accordance with established company policies to
achieve the overall objectives of the position.
- Uphold the standards and expectations of food quality and
production set forth by Pronghorn.
- Assures that effective orientation and training are given to each
new employee. Develops ongoing training programs.
- Able to effectively handle multiple tasks.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Maintains a professional standard at Pronghorn including, but not
limited to, appearance, interaction with members, associates,
guests of the club, verbal discussions and written correspondence.
Does not discuss work related issues with members and resort
guests.
- Supports and adheres to the CORE Values (ie. "The T.R.I.P."),
Service Fundamentals, and Guest Service Philosophy as defined by
the Company.
- Maintains positive attitude and the flexibility to take on new
and different tasks as assigned by the F&B Assistant
Manager.
QUALIFICATIONS
- Required
- To perform this job successfully, an individual must be able to
perform each duty satisfactorily. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.
- Able to pass a drug test and pre-employment criminal background
check.
- Must be 21 years of age.
- Must be dressed neatly and well groomed in company approved
uniform at all times.
- Must be able to operate P.O.S. computer, make change correctly
and make credit card transactions accurately.
- Must be able to safely operate and drive beverage carts.
- Must be able to deliver plated food, clear tables and assist in
banquet set up, which may require lifting up to 50 lbs.
- Must be able to calmly respond to angry guests and notify a
manager.
- Must be able to read and write notes to hearing impaired
guests.
- Stands, walks and sits during the entire shift.
- Must be able to pass server validation.
- Reaches, bends, stoops and wipes.
- Basic cooking principles; grilling items, composing plates and
applying condiments.
- Must be able to verbalize menu items clearly to guests while
taking their orders or responding to their requests.
- Must be able to hear well amongst loud background noise.
- Must be able to write or memorize orders.
- Must balance at the end of each shift.
- Must be able to effectively card all guests who appear under the
age of 30 for alcohol purchases and under the age of 25 for tobacco
purchases.
SKILLS
- Required
- High School Diploma Preferred and/or 1-2 years of bartending and
customer service experience
CERTIFICATES, LICENSES, REGISTRATIONS
Must maintain current Food Handler Card and OLCC Service
Permit.
TRAVEL REQUIRMENTS
Local travel may be required in conjunction with Member/Guest
events.
WORKING CONDITIONS
May include both inside or outside shifts.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly
required to sit; use hands to finger, handle, or feel; reach with
hands and arms; and talk or hear. The employee is occasionally
required to stand; walk; climb or balance; and stoop, kneel,
crouch, or crawl. The employee may occasionally lift and/or move up
to 50 pounds. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus.
Keywords: Juniper Preserve, Bend , Server, Other , Bend, Oregon
|
Click
here to apply!
|
