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Night Auditor

Company: Heritage Hospitality Group, LLC
Location: Redmond
Posted on: November 26, 2022

Job Description:

Job Description

The night auditor verifies the correctness of guest accounts by balancing each department's income. The auditor posts room and tax and local phone charges to guest folios. In addition to audit responsibilities, the person in this position works the front desk during the shift. This includes providing guest assistance as needed, and any other duties as assigned or required.

The night auditor is a part of the guest services team and is held to the same expectations as the day clerks. The Night Auditor plays an important roll as this person prepares the papers and numbers for the hotels next day of work.
Job Requirements

Including, but not limited to:

1. Completes posting of all charges.

2. Receives and records guest payments.

3. Posts room, tax, and local calls for the day. Total room revenue should balance to room revenue report.

4. Prepares revenue report remembering to include all day rates.

5. Prepares and has ready by 7 a.m. each day the Housekeeper's Report, listing the status of check-outs, stay-over, vacant, and out-of-order rooms for the night just ended.

6. Assigns rooms in a courteous and efficient manner to all incoming guests.

7. Maintains the daily walk-in reservation count sheet.

8. Pays special attention to the phone and follows the basic rules of courtesy.

9. Records and makes all wake-up calls properly.

10. Provides information to guests in a courteous manner.

11. Knows and follows policies and procedures in emergency situations.

12. Completes the night audit by change of shift at 7 a.m. Gives information to other department heads, especially any information relating to the morning's breakfast business and meeting set-ups.

13. Completes duties and confirms on shift checklist as assigned.

14. Completes various other duties assigned by Supervisor.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:
* Employee discount
* Paid time off
Schedule:
* 8 hour shift
* Night shift

COVID-19 considerations:
HeritageHG Covid-19 Standards and Hilton Clean Stay initiative

Work Location: One location%58047475%

Keywords: Heritage Hospitality Group, LLC, Bend , Night Auditor, Other , Redmond, Oregon

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