Operations Support Specialist - Temporary

Company: PrideStaff
Location: Bend
Posted on: June 13, 2022

Job Description:

Job Description Operations Support Specialist - Temporary Bend, OR We are currently looking for an Operations Support Specialist for an international technology-focused company with an office located here in Bend, OR. The Operations Support Specialist will be a part of the Business Operations team. Key activities will include order entry, identifying, troubleshooting, and resolving order issues and reclamation of gear being returned. They will also work closely with the channel managers, sales support, project management, engineering, and the billing teams. This is a full time, temporary opportunity, M-F. Pay starts at $20hr DOE. What you will be doing: Enter sales orders in the billing platform with a focus on quality, accuracy, and efficiency Prioritize and manage high volume of requests from sales, agents, and customers Directly communicate with sales team members, customers, and agents to clarify or resolve any sales order issues and provide status updates to ensure quality customer service Process electronic payments for purchase of equipment and/or prorated services Partner with operations to assist with packing and shipping of orders to facilitate on-time order fulfillment Process return merchandise authorization (RMA) inventory and billing for non-returned hardware Engage the customer directly to resolve issues with orders and facilitate the return of equipment Other projects as assigned Maintain organization and follow checklists to ensure no steps are missed or left behind What you'll need: High School Diploma At least two years of order entry experience Proficient in Microsoft Office Suite products (Word, Excel, Outlook, etc.) Excellent written and verbal communication skills Organizational and time management skills Accuracy and attention to detail is a must Excellent and precise keyboarding skills for extended periods of time Ability to perform tasks under deadlines and shift workload priorities Basic understanding of Accounting terms in a billing environment Confidentiality and basic understanding of PCI compliance Ability to cooperate in a team environment as well as perform assignments autonomously Company Description PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of contract work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers. As a PrideStaff Field Associate, you'll enjoy our generous pay and benefits package, and just as importantly, you will be treated fairly, with dignity, courtesy, and respect. Work with a Staffing Firm that works for you

Keywords: PrideStaff, Bend , Operations Support Specialist - Temporary, Other , Bend, Oregon