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Company: Sunriver Resort
Location: Bend
Posted on: May 10, 2022

Job Description:

SunRiver Resort Hiring Event Date: Wednesday, April 13th Time: 4:00 PM - 6:00 PMLocation: Homestead Building near the Sunriver Resort Great HallBarista Job Description:Job Summary and MissionThis job contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.The Barista will always conduct themselves in manner which supports the Core Values of Sunriver Resort:TrustCommitmentOpen and Honest CommunicationThey shall strive to provide exceptional service to both internal and external guests at all times and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice! Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
  • Maintains regular and consistent attendance and punctuality.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methodsRequired Knowledge, Skills and Abilities
    • Ability to learn quickly
    • Ability to understand and carry out oral and written instructions and request clarification when needed
    • Strong interpersonal skills
    • Ability to work as part of a team
    • Ability to build relationshipsCustomer Focus
      • Delivers legendary service that meets and exceeds all customers' expectationsEthics and Integrity
        • Adheres to Starbucks values, beliefs and principles during good and bad timesComposure
          • Remains calm, maintains perspective and responds in a professional manner when faced with tough situationsPersonal Learning
            • Takes personal responsibility for the continuous learning of new knowledge, skills and experiencesDealing with Ambiguity
              • Able to successfully function during times of uncertainty and changing prioritiesDecision-Making
                • Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgmentInterpersonal Savvy
                  • Builds effective relationships with all people; up, down and sideways, inside and outside of StarbucksResults Oriented
                    • Gets results and achieves goalsThis job description in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow other instructions and perform other work-related duties requested by their supervisor. Associated topics: barback, beverage, club bartender, cocktail, cocktail service, lounge, martini, pub bartender, shots, tequila

Keywords: Sunriver Resort, Bend , Barista, Other , Bend, Oregon

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