ST. CHARLES HEALTH SYSTEM
Assistant Nurse Manager/ED Manager
February 21, 2020
Creating America’s healthiest community, together
In the spirit of love and compassion, better health, better care,
Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Emergency Department
positions include technicians on various units throughout St.
Charles Health System. These departments provide 24/7
specialized care to patients during emergency visit through
discharge or hospitalization.
POSITION OVERVIEW: The ED Technician 1 provides
the highest quality standards of care for patients in the Emergency
Department in accordance with the organization’s mission,
philosophy, policies and procedure and within the scope of this job
description. This position does not directly supervise any other
ESSENTIAL FUNCTIONS AND DUTIES:
Recognizes, reports, and records observations and care
Functions as an unlicensed assistive care provider under the
direction and supervision of Registered Nursing.
Performs tasks in which competency has been demonstrated as
delegated by the Registered Nurse.
Provides patient care hygiene as needed.
Stocks unit, transports patients, and assists in keeping the
unit clean and free of clutter.
Cleans equipment and helps identify need for maintenance, when
appropriate, and ensures rental equipment is returned to agency of
Participates in creating a healing environment that supports all
aspects of the care environment and the wholeness of each
individual, patient and caregiver.
Participates in creating intentional relationships and
demonstrates focus attitudes and behaviors that enhance the care
Provides a therapeutic presence in service to others by
purposefully responding to the needs of patients in a caring way,
including introducing oneself and explaining role in patient’s
care, asking the patient his or her preferred name, sitting
with the patient to determine his or her care goals, active
listening, and communicating effectively and appropriately through
touch, eye contact, etc.
Documents all patient care with proficiency in compliance
with hospital policies, procedures and regulatory
Supports the vision, mission and values of the organization in
Supports Value Improvement Practice (VIP- Lean) principles of
continuous improvement with energy and enthusiasm, functioning as a
champion of change.
Provides and maintains a safe environment for caregivers,
patients and guests.
Conducts all activities with the highest standards of
professionalism and confidentiality. Complies
with all applicable laws, regulations, policies and procedures,
supporting the organization’s corporate integrity efforts by acting
in an ethical and appropriate manner, reporting known or suspected
violation of applicable rules, and cooperating fully with all
organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that
promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the
organization, as required or assigned.
Required: High school graduate or GED
Must be willing to take additional courses as required for the
Required: AHA Basic Life Support for
Healthcare Provider certification.
Code Gray Training upon hire.
Licensure/Certification as a CNA 2 or EMT.
Preferred: One-year experience as a CNA, EMT or
Military Corpsman and/or Military Medic, strongly preferred.
Nursing students will be considered if currently enrolled in an
accredited RN program and have completed 2 clinical semesters in
Previous experience working with the public, problem solving,
and community agencies and resources strongly preferred.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment
(PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Must have excellent communication skills and ability to interact
with a diverse population and professionally represent
Ability to multi-task and work independently.
Attention to detail.
Strong team working and collaborative skills.
Excellent organizational skills, written and oral communication
and customer service skills, particularly in working in a
stressful, fast-paced environment.
Demonstrated ability and experience in computer applications,
use of electronic medical record keeping systems and MS Office.
Continually (75% or more): Standing and walking, keyboard
operation, use of clear and audible speaking voice and the ability
to hear normal speech level.
Frequently (50%): Sitting, lifting/carrying/pushing
or pulling 1-25 pounds. The use and operation of a motor vehicle
for Home Health and Wound Caregivers.
Occasionally (25%): Bending,
ladder/step-stool (varies by area), reaching overhead,
lifting/carrying/pushing or pulling 25-50 pounds,
grasping/squeezing, ability to hear whispered speech level.
Rarely (10%): Climbing stairs.
Never (0%): Climbing ladder/step-stool (varies by area),
operation of a motor vehicle.
Exposure to Elemental Factors
Rarely (10%): Wet/slippery area, chemical solution.
Never (0%): Heat, cold, noise, dust, vibration, uneven
Blood-Borne Pathogen (BBP) Exposure Category
Risk for Exposure to BBP