ST. CHARLES HEALTH SYSTEM
TITLE: Assistant Nurse Manager
REPORTS TO POSITION: Nurse Manager
DATE LAST REVIEWED: October 16, 2017
OUR VISION: Creating America's healthiest community,
OUR MISSION: In the spirit of love and compassion, better
health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Assistant Nurse Manager works on various
units throughout St. Charles Health System. These departments
provide 24/7 specialized care to patients throughout their
hospitalization and discharge.
POSITION OVERVIEW: The Assistant Nurse Manager is responsible
for providing support and managerial assistance to the Nurse
Manager by managing daily unit operations that include: Staffing
and scheduling; orientation and on-boarding; education and
competency assessment; budget monitoring; maintaining and
establishing patient care standards; promoting evidence-based
practice. Implements quality and safety initiatives, engages in
process improvement, ensures adherence to bargaining unit
agreements and human resource management. The Assistant Nurse
Manager applies standards for professional nursing practice and
focuses clinical care to enhance the experience for patients,
families, and all others while functioning in alignment with the
Leadership approach of St. Charles Health System. The Assistant
Nurse Manager creates and sustains a patient care environment that
supports a safe, knowledgeable, compassionate, productive, and
engaged caregivers. The Assistant Nurse Manager is an additional
resource and support for the unit caregivers and departmental
operations. This position directly manages caregivers in acute care
departments throughout the system.
ESSENTIAL FUNCTIONS AND DUTIES:
Develops staffing schedules and ensures adherence to staffing
plan in accordance with established regulations.
Oversees unit assignments based on patient needs, caregivers'
skills/abilities, department resources and operational
Participates in hiring, coaching and monitoring the performance
of all direct reports, to develop and maintain a high performing
team that meets organizational and department goals
Makes recommendations and provides opportunities for growth and
development of caregivers and arranges for appropriate education
Collaborates and assists leadership of the department with staff
meetings and agendas.
Maintains and demonstrates an in-depth knowledge of nursing
principles, practices, standards, and techniques and applies this
knowledge in accordance with St. Charles Health Care System
policies and procedures and within laws and regulations governing
nursing practice in the State of Oregon.
Participates in budget development and maintains operations
within budget in areas such as managing staffing, productivity,
patient flow, bed management and triaging to meet patient
Develops measures and monitors unit operational performance
metrics inclusive of LOS, agency and overtime costs, vacancy and
Provides and oversees team's delivery of customer service in a
manner that promotes goodwill, is timely, efficient and
Assists with planning, recommendation and implementation of
clinical service delivery. Recommends policy changes which enhance
nursing ability to achieve top performance.
Assists with the development of unit goals and objectives to
support the St. Charles Healthcare System values and goals, with
input from caregivers.
Monitors and ensure all direct reports are current with
compliance and safety requirements. Implements and manages all
organizational safety directives and goals.
Communicates (both written and orally) effectively and maintains
professional relationships with caregivers, medical staff,
patients, guests and other hospital departments while providing
2-way communication of the St. Charles Healthcare System mission
and strategic plan. Fosters team work with all shifts and other
Stimulates and facilitates change in a positive manner. Involves
caregivers in planning processes to obtain valuable input and to
assure positive outcomes. Works harmoniously with and effectively
supervises caregivers by building trust and demonstrating effective
Rounds daily on the unit to interact with caregivers, families
and patients in order to obtain feedback on the functioning of the
Responds to patient and family concerns or complaints with
sensitivity and compassion in a timely fashion.
Promotes empowerment of the staff by utilizing collaborative
approaches and encouraging new ideas.
Utilizes findings from patient satisfaction survey and with
input from the caregivers, to develop unit based customer services
Utilizes findings from engagement survey and with input from the
caregivers, to develop a unit based recruitment and retention
Participates as member of healthcare team and various
interdisciplinary committees to improve patient care and meet
Creates a healing environment that supports all aspects of care,
respects the wholeness of the individual, and demonstrates
therapeutic presence through attitudes and behaviors that enhance
the care experience for patients and caregivers.
Supports the vision, mission and values of the organization in
Supports Value Improvement Practice (VIP- Lean) principles of
continuous improvement with energy and enthusiasm, functioning as a
champion of change.
Collaborates with teams to review processes and
identify/implement opportunities for improvements, applying Value
Improvement Practice concepts and tools.
Provides and maintains a safe environment for caregivers,
patients, medical staff and guests by identifying risk management
issues and address as appropriate.
Conducts all activities with the highest standards of
professionalism and confidentiality. Complies with all applicable
laws, regulations, policies and procedures, supporting the
organization's corporate integrity efforts by acting in an ethical
and appropriate manner, reporting known or suspected violation of
applicable rules, and cooperating fully with all organizational
investigations and proceedings.
May perform additional duties of similar complexity within the
organization, as required or assigned.
Required: As required by RN licensure.
Required: Current Oregon RN license.
AHA Basic Life Support for Healthcare Provider
Preferred: Certification in area of specialty preferred.
Required: Three years clinical nursing experience.
One year of leadership experience.
Preferred: Two years of leadership experience in health care
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment
(PPE) required to perform the job safely.
Continually (75% or more): Standing and walking, keyboard
operation, use of clear and audible speaking voice and the ability
to hear normal speech level. Frequently (50%): Sitting,
lifting/carrying/pushing or pulling 1-25 pounds. The use and
operation of a motor vehicle for Home Health and Wound Caregivers.
Occasionally (25%): Bending, stooping/kneeling/crouching, climbing
ladder/step-stool (varies by area), reaching overhead,
lifting/carrying/pushing or pulling 25-50 pounds,
grasping/squeezing, ability to hear whispered speech level. Rarely
(10%): Climbing stairs. Never (0%): Climbing ladder/step-stool
(varies by area), operation of a motor vehicle. Exposure to
Elemental Factors Rarely (10%): Wet/slippery area, chemical
solution. Never (0%): Heat, cold, noise, dust, vibration, uneven
surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for
Exposure to BBP
Schedule Weekly Hours:
Variable (United States of America)
Is Exempt Position?
Scheduled Days of the Week:
Shift Start & End Time: