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Phlebotomist Outpatient (Full Time)

Company: St. Charles Health System
Location: Bend
Posted on: June 8, 2021

Job Description:

Typical pay range: $17.43 - $21.94

South Bend

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Inpatient / Outpatient / Home Health Phlebotomist

REPORTS TO POSITION: Varies

DEPARTMENT: Laboratory or Home Health

DATE LAST REVIEWED: 9/7/2017

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY:

Laboratory

The Laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

Home Health

The Home Health department provides regional skilled, medical services to patients that are unable to leave their homes to access medical care. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, aide, and phlebotomy

POSITION OVERVIEW: The Inpatient / Outpatient / Home Health Phlebotomist at St. Charles Health System process laboratory orders; performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. Perform phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

All Departments

Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.

Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.

Strong team working and collaborative skills.

Ability to effectively reach consensus with a diverse population with differing needs.

Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.

Ability to work under pressure in a fast-paced environment.

Meet all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist.

Prioritize requests for procedures according to urgency of need and type of tests ordered. Navigate and prioritize specimen collections using the Lab Information System as well as critically thinking skills. Process and test samples using various instruments and processes following laboratory standards. Perform POC testing, including CLIA waived testing and QC.

Navigate through multiple complex computer systems to find MD orders, update and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers.

Think critically, multitask, and maintain accuracy during periods of frequent interruptions in a fast-paced environment.

Participate in the distribution of results, faxing, phoning, delivery, as designated or as requested by clients.

Train and mentor effectively using constructive feedback after meeting competency and experience requirements.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

Additional Duties for Laboratory Phlebotomists only:

Greet clients upon arrival at the outpatient draw station or area. Greet patients appropriately according to the surroundings, situation, and time of day.

Assist the RN and MD as requested in the collection of blood samples and during specialty procedures.

Respond quickly to codes and traumas and have the ability to maneuver in tight quarters.

Manage multiple patient types including but not limited to confused, combative, upset, psychiatric, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing.

Registers all patients for laboratory services as ordered by their physician and in compliance with St. Charles Health System policies and procedures.

Research tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement, and allows the patient to make decisions as to whether or not to follow through with lab services based on current guidelines, before tests are drawn.

Additional Duties for Home Health Phlebotomists only:

Assist the RN as requested in the collection of blood sample.

Greet patients appropriately according to the surroundings, situation, and time of day.

Research tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act.

EDUCATION:

Required: High school diploma or GED

Preferred: Participation in college level science classes.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements.

AHA Basic Life Support for Healthcare Provider certification.

ASCP Phlebotomy certification, one year experience at St. Charles Health System, and successful completion of Phlebotomy II competency required for advancement from Phlebotomy I to Phlebotomy II.

Preferred: Phlebotomy certification through a St. Charles Health System approved accredited agency is highly preferred. The current approved agencies are the following: ASCP, NCA, NCPT, and phlebotomy specific military training programs.

EXPERIENCE:

Required: N/A

Preferred: Previous direct patient care experience (preferably Lab experience) and/or college science background highly preferred.

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels. Frequently (50% - 75%): Sitting, lifting 1-10 lbs, carrying 1-10 lbs, pushing/pulling 1-10lbs and operation of motor vehicle*. Occasionally (26% - 50%): Bending, stoop/kneel/crouch, climbing ladder/step-stool varies by area, reaching overhead,and the ability to hear whispered speech levels. Rarely (10% - 25%): Climbing stairs, Operation of a Motor Vehicle Never (Not Included): Climbing ladder/step-stool varies by area Exposure to Elemental Factors Rarely (10% - 25%): Wet/slippery areas and chemical solutions. Never (0%): Heat, cold, noise, dust, vibration and uneven surfaces. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

Variable (United States of America)

Is Exempt Position?

No

Job Family:

PHLEBOTOMIST

Scheduled Days of the Week:

Variable

Shift Start & End Time:

varied

Keywords: St. Charles Health System, Bend , Phlebotomist Outpatient (Full Time), Other , Bend, Oregon

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