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Clerical Assistant - Pilot Butte Retirement Centers I & II

Company: Pacific Retirement Services
Location: Bend
Posted on: June 6, 2021

Job Description:

Full Time Clerical Assistant – Pilot Butte Retirement Centers I & II

Schedule: Monday-Friday

Pacific Retirement Services, a leader in the housing industry (primarily senior living) is seeking a full time Clerical Assistant to join our talented and hardworking Community Housing team at Pilot Butte Retirement Centers I & II. The Clerical Assistant will provide on-site clerical assistance for the community and assist in creating a positive environment for residents, guests and staff.


  • Medical, dental, and vision insurance for the employee paid at 100% by the employer. 
  • 401k retirement benefit
  • Employer sponsored pension plan
  • Vacation, sick and holiday pay following a probationary period

  • Maintain applicant and resident relations, program integrity and regulatory discipline within the U.S. Department of Housing and Urban Development and Community Housing guidelines and restrictions.
  • Work to ensure building maintenance and office operations are in accordance with cost-effective inventory practices.
  • Treat applicants and residents with utmost respect and maintain professional confidence regarding all necessary HUD and Community Housing mandated screening and review processes.
  • Maintain the highest possible quality of practice while working with applicants, residents, vendors, other staff, community and governmental agencies.
  • Assist in the creation and distribution of notices and monthly bulletins to residents to keep them informed of activities, services, etc.
  • Facilitate monthly "Coffee Connection" meetings with residents and staff for the purpose of tenant/landlord relations.
  • Assist in the applicant interviewing and processing of interim, annual, and move-in certifications and related HUD paperwork as needed.
  • Prepare monthly invoices for payment through accounts payable process as well as maintenance of office supplies inventory by line item and value.
  • Maintain confidential resident files and resident information.
  • Assist with maintenance of resident and apartment files and planning of activities and events to further community cohesiveness.
  • Collect rent and checks to ensure proper party is responsible and correct amount is paid. Deliver banking deposits to designated financial institutions in compliance with banking regulations and policy.
  • Answer phones and direct visitors.
  • Respond and react to community emergencies as necessary.
  • Perform other duties as assigned.

  • Certified Occupancy Specialist (COS) certification, trained and certified within 15 months of hire, or actively pursuing the certification. If you are not COS certified within 15 months, PRS and the communities reserve the right to end employment unless the quality of work displayed justifies continued education and training toward the certification.
  • Obtain working knowledge of HUD regulations 4350.3, state tenant/landlord law and Community Housing policies and procedures.  
  • Computer/word processing skills and have strong organizational and interpersonal skills.
  • Ability to read, speak, write and follow oral and written directions.

Keywords: Pacific Retirement Services, Bend , Clerical Assistant - Pilot Butte Retirement Centers I & II, Other , Bend, Oregon

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