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Medical Accounts Receivable Specialist

Company: U.S. Physical Therapy and OPR Management Services,
Location: Bend
Posted on: June 6, 2021

Job Description:

Position: Medical A/R Specialist

Location: Bend, OR

Years' Experience Required: 1+ year

Employment Type: Full-Time

Benefits: Competitive benefits package which includes medical, dental, vision, generous paid time off, 401k and more

Business: Outpatient Therapy Clinics

We are currently looking for a strong individual with experience in A/R Collections, who is dependable, responsible, able to multi-task and be goal oriented.

Rebound is a well-respected and independent physical therapy provider specializing in sports medicine, rehabilitation and spinal care at multiple locations throughout Central Oregon. The position will be based at Rebound's Administrative office located near the Old Mill District. The schedule will consist of Monday through Friday for a total of 40-hours per week.

The position is responsible for working with patients in a way that demonstrates Rebound's commitment to excellent patient service while ensuring Rebound is able to collect appropriately for services rendered. The goal is to work with patients to ensure their accounts are processed correctly with insurance providers while establishing appropriate expectations as to the patients' responsibilities and to assist the patients in timely payment of their accounts.

The AR Collector works collaboratively and efficiently with the AR team toward the achievement of department goals.

The ideal candidate must have the following requirements:

Education and Experience:

Minimum of high school diploma. Prefer Associate's degree or equivalent of three years of clinical AR/Administrative experience.

Able to understand and become proficient in medical billing software -- basic knowledge of Therapy Source is an asset.

Familiarity and working knowledge of insurance regulations and specific coverage for physical therapy.

Awareness of customer service philosophy and keys to courteous and creative collection approaches.

Must have initiative, and relies on experience, discretion and sound judgment in making decisions in varied situations to accomplish goals.

Personal Attributes:

A positive engaged personality type that enjoys contributing to a dynamic and fun team.

Consistently projects positive, professional image to patients and is customer-service-driven.

Demonstrates professional, effective and respectful verbal and written communications, and listening skills.

Flexibility with scheduling changes.

Ability to multi-task, prioritize and can see projects through to completion.

Can work independently and is self-directed.

Maintains a high level of confidentiality and patient privacy (HIPAA).

Excellent organizational capabilities and attention to detail.

Work Hours:

The AR Department is generally staffed from 8:00 am - 5:00 pm, Monday - Friday. The A/R team works collaboratively to ensure that adequate AR coverage is available during these hours and days. Full-time personnel are expected to work a minimum of 36-hours per week on a consistent basis.

ID: 2021-21297

Company Name (Integration): Rebound Physical Therapy

Street: 805 SW Industrial Way

Keywords: U.S. Physical Therapy and OPR Management Services,, Bend , Medical Accounts Receivable Specialist, Other , Bend, Oregon

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