Front Desk Attendant

Company: Interpath Laboratory
Location: Sisters
Posted on: June 4, 2021

Job Description:

Endocrinology Services Northwest, part of Praxis Health, is seeking an experienced Front Desk / Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• Must have an aptitude to learn and a passion to serve others.
• Must be someone who thrives in a busy, fast-paced environment.
• Must have exceptional customer service skills, be highly organized, and detail oriented.

• Greets, screens, schedules and inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service. 
• Prepares and processes correspondence. Answers routine medical administrative inquires and drafts letter for physicians and other clinical staff. 
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information. 
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff. 
• Requests, locates, sends and receives patient records. 
• Maintains medical appointment schedule for patients. 
• Monitors internal communications including but not limited to task, emails, newsletters and voice mails. 
• Maintains files and assists establishing office systems. 
• Assists in the care and maintenance of office equipment. 
• Other duties may be assigned.

Education and/or Experience                                            

• High school diploma or general education degree (GED).
• 1 year customer service experience
• Typing Skills: 35 wpm minimum
• Experience in a medical office setting preferred, but not required.

Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.

We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.

Come see how healthcare is done right!

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Interpath Laboratory, Bend , Front Desk Attendant, Other , Sisters, Oregon