Patient Registration Specialist

Company: Mosaic Medical
Location: Bend
Posted on: May 3, 2021

Job Description:

DescriptionMosaic Medical prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Medical, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.Mosaic Medical offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!OpportunityThe Patient Registration Specialist is located at our administrative office in our centralized call center. This role is primarily centered on handling pre-registration and registration pre verification for all patients at Mosaic Medical, new or established. Entering, auditing, educating, and advocating for accurate registration in the patients electronic medical record (EHR). This role supports our Enrollment department by identifying patients who have termed from Medicaid/Medicare. When termed, reaches out to patients to inquire as to why they termed and assists patients in navigating the Enrollment process. Provides education on Medicaid eligibility and sliding scale eligibility.ResponsibilitiesAdvise patients of their Enrollment status with Medicaid/Medicare and provide assistance as neededSchedule patients in Enrollment appointments as neededCreate new patient records in EHRAuditor of patient charts to ensure accurate financial registrationSkills & KnowledgeUnderstanding of healthcare navigation including insurance types, concepts, terminology, billing, and/or regulations required. Knowledge of standard office policies and procedures. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Fluency in Spanish is helpful. Knowledge of Microsoft Office software products preferred. Computer literacy and typing skills. Training in Marketplace enrollment preferred.QualificationsEducationRequiredHigh School or betterPreferredAssociates or better in Business AdministrationLicenses & CertificationsRequiredCert Medicaid EnrollmentExperiencePreferred4 years: 4+ years of customer service or other administrative experience. 2 years of healthcare experience preferred. 6 months of Mosaic Medical experience required.

Keywords: Mosaic Medical, Bend , Patient Registration Specialist, Other , Bend, Oregon