BendRecruiter Since 2001
the smart solution for Bend jobs

Donor Center Coordinator (Customer Service)

Company: American Red Cross
Location: Bend
Posted on: May 3, 2021

Job Description:

Job Description:

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation's blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues.

If you share our passion for helping people, then join us in this excellent career opportunity.

Qualifications

  • High school diploma or equivalent required.
  • Minimum one year of telephone and customer service or telemarketing experience required.
  • Sales experience preferred.
  • Experience meeting sales quota preferred.
  • Face to face sales experience preferred.
  • Outbound calls experience preferred
  • Computer experience, excellent customer service and problem-solving skills required.
  • Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required.
  • Experience with making sales quotas preferred.

Responsibilities:

  • Contact by telephone or face-to-face current apheresis and/or whole blood donors to recruit for donation.
  • Schedule appointments to ensure maximum number of donors are scheduled each day.
  • Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.
  • Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals.
  • Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
  • Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability.
  • May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.

Keywords: American Red Cross, Bend , Donor Center Coordinator (Customer Service), Other , Bend, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Outside Sales Representative - Salem/Albany
Description: p The Chefs apos Warehouse is a specialty food distributor that began sourcing products focused on serving the specific needs of chefs who own and/or operate some of the nation apos s leading menu-driven (more...)
Company: Chefs Warehouse
Location: Albany
Posted on: 05/12/2021

General Manager in Training - Retail
Description: p Address: 6457 Old Salem Rd NE Albany, OR, 97321 /p p Operations Manager /p p Working at Loves as an Operations Manager is a very different job. We work hard for our customers and our teams. As (more...)
Company: Love's Travel Stops & Country Stores, Inc
Location: Albany
Posted on: 05/12/2021

Part -time Managment Heritage Mall
Description: p Claire apos s - A Career that apos s always in style /p p 3rd Key Holder Opportunity /p p About the Role /p p As a 3rd Keyholder at Claires, you will be responsible for: /p ul li Supporting (more...)
Company: Claire's Accessories
Location: Albany
Posted on: 05/12/2021


Meat Cutter Apprentice
Description: Jobs at Fred Meyer: Based in Portland, Oregon with over 130 stores
Company: Fred Meyer
Location: Albany
Posted on: 05/12/2021

Member Service Representative
Description: Overview At OnPoint, its more than just having a job, its about starting and growing your career. Were dedicated to supporting you through your journey from the minute you first walk in the door. With (more...)
Company: OnPoint
Location: Albany
Posted on: 05/12/2021

Wax Assembler-Day/Swing (Selmet) (Albany, OR)
Description: Wax Assembler-Day/Swing Prior industry experience preferred. If you were a Selmet/PCT employee under CPP and were part of a reduction in force, and you are rehired within 2 years, you will immediately (more...)
Company: Selmet
Location: Albany
Posted on: 05/12/2021

Janitor / Custodian
Description: Job Description FLEXIBLE HOURS - HIRING NOW Albany / Corvallis / Lebanon - Part-time and Full-time positions open Office Nanny, INC is HIRING NOW for Janitorial positions. We have FLEXIBLE HOURS (more...)
Company: office nanny
Location: Albany
Posted on: 05/12/2021

Customer Service
Description: Application Deadline: Open Until Filled Job Location: Albany Date Posted: 04/29/2021 Hours Worked Per Week: Not Provided Shift: Not Provided Duration of Job: Either Full or Part Time, more than 6 months (more...)
Company: Oregon Employment Department
Location: Albany
Posted on: 05/12/2021

Wax Molder-Swing (Selmet) (Albany, OR)
Description: Wax Molder-Manufacturing and Production Prior industry experience preferred. If you were a Selmet/PCT employee under CPP and were part of a reduction in force, and you are rehired within 2 years, you (more...)
Company: Consolidated Precision Products
Location: Albany
Posted on: 05/12/2021

Robotic Engineer
Description: At Agility Robotics, we are building the worlds first-to-market bipedal humanoid robot designed to operate in human spaces, with humans, for humans, and around humans. This new robot, Digit, is a platform (more...)
Company: Agility Robotics
Location: Albany
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Bend RSS job feeds