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Receptionist/On-Call

Company: Home Instead Senior Care
Location: Redmond
Posted on: February 22, 2021

Job Description:

The Receptionist/Front Desk is expected to perform a variety of clerical and administrative duties.--This person is expected to answer phones, complete administrative duties, and support other staff members with clerical tasks in order to provide the highest quality service to clients and CAREGivers. This position is Monday-Friday 8:30am-5:00pm in the office.Primary Responsibilities:

  • Reflect the core values of 1533, LLC (d.b.a. an independently owned and operated Home Instead franchise)
  • During weekdays, duties include:
  • Answering each incoming call in a friendly, professional, and knowledgeable manner and responding to them as needed
  • Assisting with collection, review, follow up and filing of ADL logs
  • Greeting each visitor to the office in a friendly, professional and knowledgeable manner and responding to them as needed
  • Assisting other office staff with projects as directed by manager
    • Maintain regular attendance at the office to execute job responsibilities
    • Demonstrate open and effective communication with owner, colleagues and CAREGiversSecondary Responsibilities:
      • Perform any and all other functions and responsibilities deemed necessaryEducation/Experience Requirements:
        • High school graduation or the equivalent
        • One year of related business experience or an equivalent combination of education and work experience may be considered
        • Must possess a valid driver's licenseKnowledge, Skills and Abilities:
          This position must have an understanding of and uphold the policies and procedures established by 1533, LLC.(d.b.a. an independently owned and operated Home Instead franchise) This position must demonstrate excellent oral and written communication skills and the ability to listen effectively This position must have the ability to work independently, maintain confidentiality of information and meet deadlines Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skillsMust demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and proceduresAbility to organize and prioritize daily, monthly and yearly work Ability to establish good working relationships with management, colleagues, clients and CAREGiversAbility to sit at a desk and listen effectively for long periods of time on the telephoneAbility to present a professional appearance and demeanorAbility to operate office equipment-- Must be patient and congenial on the telephone-- Must have computer skills and be proficient in Word and Excel Ability to work evenings and weekends as required
          Ability to perform duties in a professional office settingKnowledge of the senior care industry--Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead Senior Care, Bend , Receptionist/On-Call, Other , Redmond, Oregon

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