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LCB Support Library Assistant

Company: Oregon State University
Location: Bend
Posted on: December 4, 2019

Job Description:

Skills - Customer Service This recruitment will be used to fill two positions starting September 2019. These part-time (a maximum of 20 hours per week) Library Assistant positions are for the OSU-Cascades Library in Bend, Oregon. The position is the primary point of contact and provides customer service at the Library desk. Position Duties - Assist library staff with routine library operations such as daily tasks, library collection searches, general office work, data entry, assisting with course reserves, maintaining statistics, and collection management projects. - Work effectively with patrons by providing friendly and courteous service. - Professionally answer questions about campus services and general library policies in person, over the phone, or via email. - Act as a professional representative of the library in all interactions with OSU - Cascades faculty, staff, students, and community patrons. - Use library software system to check out library materials to patrons, check in materials when returned, and process outgoing borrowing requests. - Help patrons locate materials online and in the physical collection . - Provide basic printer and computer assistance. - Maintain patron confidentiality and privacy. - Perform complex library tasks with minimal supervision. - Evaluate and ress problems within the library and report unresolved problems to the appropriate office on campus or library staff. - Open/close the library if assigned. - Complete assigned projects based on interest and skills (e.g., Social Media, Graphic Design, Statistical Analysis, & Website Editing). - Complete other projects as assigned. Minimum Qualifications Employment Eligibility Requirements (***************************************************************************** itional Required Qualifications - Enthusiasm for providing excellent customer service. - Experience and comfort with computer and typing. - Proficiency with office and web-based applications. - Ability to make independent decisions. - Ability to learn and utilize the Library of Congress classification system. - Punctual and dependable. Preferred (Special) Qualifications Comfortable troubleshooting computer and other technology issues. Working Conditions / Work Schedule Hours will vary based on successful candidate's class schedule but schedule will be within the hours of Monday-Thursday 8 a.m. - 7 p.m. and Fridays 8 a.m. - 5 p.m. with expanded evening and weekend hours leading up to and during Finals. Posting Detail Information Posting Number P05274SE Number of Vacancies 3 Anticipated Appointment Begin Date 07/01/2019 Anticipated Appointment End Date Posting Date 05/14/2019 Full Consideration Date 06/01/2019 Closing Date 01/10/2020 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants Whening you will be required to attach the following electronic documents: 1) A Resume/Vita. - Please submit a resume explaining customer service, clerical and/or relevant volunteer experience. For itional information please contact: Sarah Fay Philips at ********************************. OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. All job offers are contingent upon Human Resources final approval.

Keywords: Oregon State University, Bend , LCB Support Library Assistant, Other , Bend, Oregon

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