IT Infrastructure & Operations Manager
Company: Crook County
Location: Prineville
Posted on: February 1, 2025
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Job Description:
Summary
All candidates should make sure to read the following job
description and information carefully before applying.
Reporting directly to the Chief Information Officer, The IT
Infrastructure & Operations Manager is a hands-on leader with a
proven track record in enterprise IT and extensive expertise in
on-premise and cloud infrastructure, IT support, and change
management. This individual is a collaborative leader who excels at
building and maintaining strong relationships with IT teams and
County partners to understand and address their business
requirements while promoting a culture of security and
compliance.
Essential Job Functions
1. Planning and Road mapping:
--- Collaborate with the CIO in developing and implementing IT
roadmap and strategies in support of the overall goals and
objectives of the County.
2. Leadership and Process Improvement:
--- Foster a collaborative and innovative work environment.
--- Conduct performance reviews and provide professional
development opportunities for team members.
--- Drive continuous improvement initiatives in technology
processes and operations to enhance efficiency, reduce costs, and
improve service delivery.
3. IT Infrastructure Management:
--- Hands on leadership of the design, maintenance, and
optimization of the IT infrastructure, including servers, networks,
and desktop infrastructure in both on-premise and cloud
environments.
--- Ensure the security and integrity of data, applications, and
systems.
4. Project Leadership:
--- Lead IT projects, ensuring they are completed on time and
within budget.
--- Coordinate with various departments to understand their
technology needs and implement solutions accordingly.
5. Services and Support:
--- Collaborate with MSP ensuring timely resolution of user issues
and inquiries.
--- Manage IT processes, procedures and continuous improvement
initiatives ensuring best practices in service desk operations and
environment management.
6. Security & Policy:
--- Develop and ensure compliance with IT policies, standards, and
regulations.
--- Disaster recovery planning, testing, and development of
security controls.
Competencies
--- Proven hands-on experience in IT Operations & Infrastructure
Management.
--- Strong working knowledge of network design, Cisco and Fortinet
knowledge a plus.
--- Strong IT leadership, organization and management skills.
--- In-depth knowledge of IT infrastructure, systems, and
security.
--- Well versed in IT transformation initiatives.
--- Effective change management, communication, and interpersonal
skills.
--- Working knowledge of relevant regulations and compliance
standards.
Supervisory Responsibility
--- Systems Administrator, Managed Helpdesk
Work Environment
This job operates in a professional office environment. This role
routinely uses standard office equipment such as computers, phones,
photocopiers.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
While performing the duties of this job, the employee is regularly
required to talk and hear. This position requires standing,
walking, bending, kneeling, stooping, crouching, crawling, and
climbing all day. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus.
Position Type and Expected Hours of Work
--- Onsite - Full Time M-F.
Required Education and Experience
--- Bachelor's Degree in Computer Science, Engineering, or related
degree program from an accredited institution of higher education;
AND six (6) years of work experience in a complex enterprise
computing environment which includes at least two (2) years of work
experience in a supervisory or lead role. OR
--- An Associate Degree in Computer Science, Engineering, or
related degree program from an accredited institution of higher
education; AND eight (8) years of work experience in a complex
enterprise computing environment which includes at least two (2)
years of work experience in a supervisory or lead role.
Additional Eligibility Requirements
--- Able to complete a thorough employment and/or criminal history
check.
--- Able to successfully pass a pre-employment drug test (not
required for all positions).
--- Final candidates will be required to provide official proof of
college degree and certified transcripts (not required for all
positions).
Safety Sensitive Requirements
--- This position is not considered to be a safety sensitive
position.
AAP/EEO Statement
--- This position is 'at-will', and either Crook County or the
employee may terminate the relationship at any time with or without
cause.
--- Crook County is an equal opportunity employer.
Other Duties
--- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
Keywords: Crook County, Bend , IT Infrastructure & Operations Manager, IT / Software / Systems , Prineville, Oregon
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