Front Desk Agent

Company: Major Management
Location: Bend
Posted on: February 20, 2026

Job Description:

Job Description Job Description The Bend Super 8 is seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service at our hotel. The idea candidate will have a passion for hospitality and ensuring guests have a memorable experience during their stay. Duties: - Greet guests upon arrival and provide them with information about services and amenities - Assist guests with check in and check out processes efficiently - Handle guests inquiries, requests, and complaints promptly and professionally - Operate phone systems to answer calls and direct them to the appropriate department - Perform night audit duties to ensure accuracy in guest billing and accounting processes - Maintain a clean and organized front desk area - Coordinate with other hotel departments to meet guest needs effectively Requirements: - Previous experience in a front desk, guest services, or hotel enviromnetal is preferred - Strong customer service skills with a focus on guest relations - Knowledge of hospitality management practices and procedures - Familiarity with resort operations is a plus - Excellent phone etiquette and communication skills - Ability to multitask in a fast paced environment Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests! Job Posted by ApplicantPro

Keywords: Major Management, Bend , Front Desk Agent, Hospitality & Tourism , Bend, Oregon