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Medical Office Support - Bend, OR Area - Adaugeo Healthcare

Company: Adaugeo Healthcare Solutions
Location: Bend
Posted on: January 27, 2019

Job Description:

Responsibilities--- Greets, screens, schedules, and inputs correct date into Intergy--- Performs clerical duties related to clinical service.--- Prepares and processes correspondence. Answers routine medical administrative inquires and drafts letter for physicians and other clinical staff.--- Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.--- Obtains, verifies, and updates patient information and provides support services to patients and medical staff.--- Requests, locates, sends and receives patient records.--- Maintains medical appointment schedule for patients.--- Monitors internal communications including but not limited to task, emails, newsletters and voice mails.--- Maintains files and assists establishing office systems.--- Assists in the care and maintenance of office equipment.--- Other duties may be assigned.--CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:----- Design - Demonstrates attention to detail.--- Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.--- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.--- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.--- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.--- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.--- Written Communication - Writes clearly and informatively; Able to read and interpret written information.--- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.--- Visionary Leadership - Inspires respect and trust.--- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.--- Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.--- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.--- Judgment - Makes timely decisions.--- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.--- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.--- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.--- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.--- Quantity - Completes work in timely manner.--- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.--- Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.--- Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.--- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.--- Initiative - Volunteers readily; Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.--- Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.Education and/or Experience -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ----- High school diploma or general education degree (GED).--- Minimum two years of experience in a medical office setting.--Physical Demands--Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. --Stress can be triggered by multiple staff demands and deadlines.Work EnvironmentWork is performed in an office environment. Involves frequent contact with staff and patients.

Keywords: Adaugeo Healthcare Solutions, Bend , Medical Office Support - Bend, OR Area - Adaugeo Healthcare, Healthcare , Bend, Oregon

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