Procedure / Appointment Scheduler, Cascade Gastroenterology

Company: Interpath Laboratory
Location: Bend
Posted on: May 28, 2023

Job Description:

Cascade Gastroenterology, part of Praxis Health, is seeking an experienced Procedure / Appointment Scheduler with outstanding customer service skills for a full time position. Praxis Health is a thriving, patient focused organization with clinics scattered across the beautiful state of Oregon. You likely know us as High Lakes Health Care, Aspen Mountain Dermatology, Pacific Crest Neurology, Urology Specialists of Oregon, Endocrinology Services Northwest, Cascade Gastroenterology, or Desert Orthopedics.We want to add members to our team who will engage with our mission of working toward healthier patients, lower cost healthcare and happier medical teams. This position is customer service and patient care focused. We are looking for someone who is comfortable and willing to actively listen to, and provide accurate assessment of, patient and customers needs, and provide professional and timely assistance to all callers. This job is located behind the scenes at the clinic, with your patient interaction being mainly over the phone, but with the patients care at the center of all the decisions you make! If you are able to remain calm in stressful situations, handle multiple tasks and situations, and are attentive to details and guests' needs, please submit your resume! You might be exactly what were looking for! Schedule: Monday - Friday; 8am - 5pm We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: Benefits: We offer a competitive wage and benefits package, and on top of this, you will work with a talented group of providers, professionals and co-workers who are dedicated to the highest standards of quality care. The family of providers within the Praxis Health values those we provide for and we value our employees. Benefit Highlights:

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• Dental
• No Laboratory Charges for In-House Testing
• Strong performance and attendance may result in a six-month and annual pay increase!Essential Job Functions
  • Greets, screens and schedules patients.
  • Inputs information into electronic health records and other support services platforms.
  • Performs clerical duties related to clinical service.
  • Prepares and processes correspondence. Answers routine medical administrative inquiries.
  • Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
    information between patients and their clinical team.
  • Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
  • Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
  • Ensures scheduling accuracy for ease and best use of provider and patient time.
  • Vital contributor to internal communication via multiple software programs.
  • Maintains files and assists establishing office systems.
  • Assists in the care and maintenance of office equipment.
  • Performs medical receptionist duties as necessary.
  • Reliable attendance and presence at work.
    Education and/or Experience:
    High school diploma or general education degree (GED).1 year customer service experienceTyping Skills: 35 wpm minimumExperience in a medical office setting preferred, but not required.
    Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not big box health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right!
    

    • Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
    • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    • Must be able to sit, stand, kneel, crawl, bend and twist as needed. Requires walking on non-level surfaces, inside and outside the office, throughout the day.
    • Stress can be triggered by multiple staff demands and deadlines.
    • Work is performed in an office environment. Involves frequent contact with staff and patients.
      EOE Disabled/VeteranPraxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Interpath Laboratory, Bend , Procedure / Appointment Scheduler, Cascade Gastroenterology, Healthcare , Bend, Oregon