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Medical Staff Coordinator 2

Company: St. Charles Health System
Location: Bend
Posted on: May 26, 2023

Job Description:

Typical pay range: $22.13 - $28.77 per hour, based on experience.

This position is full-time, scheduled for 40 hours per week.



TITLE: Medical Staff Coordinator II

REPORTS TO POSITION: Manager Medical Staff Services

DEPARTMENT: Medical Staff Services


OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The Medical Staff Services (MSS) Department of St. Charles Health System, is the gatekeepers of patient safety within the healthcare industry. The professionals working in Medical Staff Services serve as the experts in matters of credentialing and medical staff governance within the healthcare community. This foundation is the basis upon which safe and quality care can be assured for patients.

POSITION OVERVIEW: The St. Charles Health System's Medical Staff Coordinator manages medical staff activities to ensure quality in conducting, maintaining, and communicating medical staff function and management of medical staff process. Serves as a resource to, and collaborates with, the Medical Staff, its officers and committee chairpersons to advance the quality of practitioners and patient safety of the facility. This position does not directly manage any other caregivers


Assists in the planning, organizing, and directing of a comprehensive medical staff services program to assure continued accreditation by the Joint Commission and compliance with federal, state, and local statutory requirements.

Assists with the credentialing and re-credentialing of physicians, dentists, staff affiliates, allied health professionals and other medical staff applications, as appropriate.

Develops medical staff meeting agendas as directed by appropriate medical staff chairman, attends and takes minutes at meetings of the medical staff.

Serves as back-up to the Manager of medical staff services in developing agendas, attending and supporting medical staff committee meetings and their chairmen.

Maintains a knowledge base with regard to medical staff total quality management (TQM) and continuous quality improvement (CQI); Medical Staff Bylaws, Rules & Regulations; medical staff policies and procedures; credentialing (appointment, reappointment, and privileging); continuing medical education (CME); and Joint Commission accreditation standards as well as federal, state, and local regulations affecting medical staff services.

Maintains accurate and complete database of information to ensure status of all medical staff members and applicants is accurate, complete, and timely.

Responsible for effective communication with medical staff members, their office personnel, and other caregivers. All written, email, and verbal communications must be conducted in a professional, courteous, and timely manner.

Assists in establishing and maintaining medical staff work instructions.

Serves customers with a helpful, "can do" attitude, and will make things work within policy legal restrictions.

Responsible for planning and organizing new physician orientations.

Travel to our Madras and Prineville locations may be required.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.


Required: High school diploma or GED

Preferred: Additional College courses


Required: Valid Oregon driver's license and ability to meet St.Charles Health System driving requirements

Preferred: Certified Professional Medical S(CPMSM) and/or Certified Provider Credentialing Specialist (CPCS)


Required: Minimum of 2 years experience in hospital setting.

Preferred: Medical staff services coordination/credentialing.





Demonstrates St. Charles Health System values of Accountability, Caring and Teamwork in every interaction.

Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.

Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.

Strong team working and collaborative skills.

Ability to effectively reach consensus with a diverse population with differing needs.

Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.

Ability to work under pressure in a fast-paced environment.


Ability to multi-task and work independently.

Attention to detail.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Strong analytical, problem solving and decision making skills.

Excellent organizational and multi-tasking skills.

Mathematical Skills:

Performs basic math (add, subtract, multiply and divide) calculations.

Language Skills:

Read, write, speak and understand English.


Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's.

Intermediate to advanced proficiency in Microsoft applications (Outlook, Word, Excel and Access), database management, and document preparation.


Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. N/A to this position.


Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

Schedule Weekly Hours:

Caregiver Type:

First Shift (United States of America)

Is Exempt Position?

Job Family:

Scheduled Days of the Week:

Shift Start & End Time:
7:30 AM to 4:00 PM

Keywords: St. Charles Health System, Bend , Medical Staff Coordinator 2, Healthcare , Bend, Oregon

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