Pediatric Phone Advice/Triage Registered Nurse (Full Time)
Company: Central Oregon Pediatrics Associates
Location: Bend
Posted on: August 2, 2022
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Job Description:
Central Oregon Pediatric Associates (COPA) of Bend, Oregon, the
largest pediatric practice in the region, is hiring a full time
Pediatric Phone Advice/Triage Registered NurseAt COPA, the
Pediatric Phone Advice/Triage RN plays an integral role serving
patients at our friendly and welcoming medical clinic for children
of all ages. The Pediatric Phone Advice/Triage RN is a
collaborative member of the Patient Centered Primary Care Home and
performs the primary functions of a Registered Nurse in assessing
patient's medical conditions over the phone and dispensing the
appropriate medical advice. The age ranges that will be evaluated
are the infant, toddler, preschool, school age or adolescent
patient. The RN is responsible for meeting the standards of
advice/triage care established by the organization.COPA is a 5-Star
Patient-Centered Primary Care Home, the highest designation, and
awarded to clinics which integrate advanced, transformative medical
processes and proven best practices for positive patient outcomes.
We're proud of our teams which commit to excellence in a supportive
work environment where the patients' needs come first.COPA is
looking for a candidate with a strong work ethic and a passion for
the health of each of our patients. The right candidate will thrive
in a private practice where they have the opportunity and
flexibility to positively impact the life of a child and their
family.COPA expects all team members, from operations to medical
departments, to have a deep commitment to the objectives of COPA,
support their fellow team members, and provide the best experience
for patients. The right candidate has demonstrated a work ethic
that exhibits professionalism while exceeding every expectation of
service.The role of the Pediatric Phone Advice/Triage RN will
include but is not limited to the following duties: Excellent
interpersonal communication skills and the ability to interact with
a diverse population using superior nursing process skills.
Excellent clinical judgment, knowledge and experience directs the
conversation with the patient/family to guide the RN in a decision
to give care advice, access appointment or seek emergency
assistance. Telephone triage nurse provides patient education when
appropriate via verbal skills and written skills within Epic EMR
and Clear Triage.Responds with the appropriate standards of care
for specific cases and documents advice given and
patient's/family's response.Provides individualized patient
assessments, prioritizing the data collection based on the infant,
toddler, preschool, school age or adolescent patients' immediate
condition or needs within timeframe specified by practice's
policies, procedures, or protocols. Demonstrates ability to plan,
organize and prioritize their workday effectively.Ability to
accurately forecast pediatric immunizations.Calculates safe
medication doses medication following the Seven Rights.Maintains
own clinical skills staying current in skills, equipment, and
trends in nursing.Assists in the orientation of new personnel and
student practicums.Assists with coordinating daily staffing
assignments for all offices and providing support to other
RNs.Performs essential duties and functions of the Phone Advice
Nurse position including triage and care coordination
activities.Within electronic health records, can "pend" medications
and order labs tests as directed by providers.This position will
include team self-scheduling, daytime shifts starting as early as
7am and some weekend days. Weekend shifts include weekend
differential pay.COPA employees are a close-knit group that
collaborates to ensure all children are well served. We focus on
maintaining a culture of high performance in a personable work
environment. The right candidate has a history of positive
interactions in team environments, and friendly demeanor toward
people of all ages and backgrounds. COPA provides its employees
with a competitive total pay and benefits package.
QUALIFICATIONSEducation and CertificationGraduate of an accredited
Nursing program, BSN preferred. Current Oregon RN Licensure and
license must be in good standing. ExperienceNursing experience
required; pediatric experience and telephone triage preferred.
Experience with working with electronic medical records systems and
MS Office. Epic experience preferred.Bilingual in Spanish and
English a plus.Physical Requirements Use of clear and audible
speaking voice and the ability to hear normal speech level in
person, over the telephone or through use of other required
technology. Sitting or standing for long periods of time. Frequent
repetitive motion includes computer keyboard use, reaching with
hands and arms, and walking. Occasional lifting and or moving up to
30 pounds and on rare occasion up to 50 pounds. Specific vision
abilities required include viewing computer monitor for long
periods of time, close vision, distance vision, color vision,
peripheral vision, and depth perception. Must be able to wear
appropriate personal protective equipment (PPE) as required.Working
Conditions Position based in Central Oregon. Remote consideration
for candidates based in Oregon, Washington, Idaho or Ohio with
active Oregon RN license in good standing. Candidate required to
meet COPA remote work eligibility and Oregon nursing board
licensure requirements. Required in person training on site in COPA
clinics in Central Oregon.The employee is subject to hazards
including a variety of physical conditions such as proximity to
mechanical parts and chemicals including odors. The employee has
been identified as having the likelihood of occupational exposure
to blood and other potentially infectious materials, therefore are
included in the OSHA Exposure Control Plan with specification for
preventing contact with the above materials.As a healthcare
employer in Oregon, COPA requires all employees to provide proof of
being fully vaccinated for COVID-19 or provide proof for a medical
or religious exception.If this opportunity resonates with you and
you can demonstrate a history of high quality, service-oriented
performance, we welcome your application! Please submit a cover
letter explaining your desire to work in Pediatrics, your current
resume and apply online at www.copakids.com. About COPA - Central
Oregon Pediatric Associates (COPA) has provided excellent,
comprehensive and compassionate medical care to children in Central
Oregon for over 45 years. Our mission is to provide all children
with outstanding medical care and exceed their expectations in a
friendly and welcoming environment. COPA is a thriving, independent
partnership whose healthcare quality measures exceed all medical
care facilities in the region. In addition to pediatric primary
care services and procedures, COPA's Pediatric Center of Excellence
also provides behavioral health specialists, lactation services,
care coordinators, and newborn patient advocates. We're committed
to serving families where English is not the first language and
have interpreters at every location and all shifts. COPA hosts in
its clinics over a dozen visiting pediatric specialists from
children's hospitals in Portland, Oregon. COPA has four convenient
locations in Bend and Redmond, and is open seven days a week with
extended hours, and offers 24/7 telephone pediatric nurse
advice.
Keywords: Central Oregon Pediatrics Associates, Bend , Pediatric Phone Advice/Triage Registered Nurse (Full Time), Healthcare , Bend, Oregon
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