Primary Care Resource Coordinator - High Lakes Health Care - On the Job Training

Company: Interpath Laboratory
Location: Bend
Posted on: June 14, 2022

Job Description:

Would you like to be the person that could change a LIFE!High Lakes Health Care Upper Mill, part of Praxis Health, has an exciting new role as Primary Care Resource Center Coordinator and we are looking to hire the perfect rock star to join our family- candidate is someone who is self-motivated, learns quickly, works hard, pays attention to detail- and if you're an overachiever, bonus points! Your patient interaction would be primarily over the phone and through electronic outreach with the patients' care at the center of all the decisions you make! In this key position, you will play an integral role through patient outreach and scheduling of appointments to ensure that our patients get the care they need.We expect that the ideal Primary Care Resource Center Coordinator will be eager, professional and represent our providers and our brand with ease as the voice of our clinics. This position is customer service and patient care intensive, so we are searching for someone who is comfortable establishing patient care connections, discussing procedures and scheduling appointments.If you have superior phone skills, a proactive manner, and are attentive to details and patient care needs, please submit your resume! You might be exactly who we're looking for!We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: Schedule: -Monday - Friday, 8am - 4:30pmBenefits: We offer a competitive wage and benefits package, and on top of this, you will work with a talented group of providers, professionals and co-workers who are dedicated to the highest standards of quality care. The family of providers within the Praxis Health values those we provide for and we value our employees.Benefit Highlights:

• Laboratory discounts for in house testing
• Medical with In-Network & Custom Network discounts (No cost for employee only coverage)
• Dental (No cost for employee only coverage)
• 401(K) with discretionary employer match
• Paid Time OffPraxis Health is a thriving, patient focused organization with clinics scattered across the beautiful state of Oregon. You likely know us as High Lakes Health Care, Aspen Mountain Dermatology, Pacific Crest Neurology, Urology Specialists of Oregon, Endocrinology Services Northwest, Cascade Gastroenterology, or Desert Orthopedics. -Our organization was voted the "Best Medical Organization in Bend" 4 years in a row, through the Source Weekly in 2018, 2019, 2020, and 2021! We want to add members to our team who will engage with our mission of working toward healthier patients, lower cost healthcare and happier medical teams.Essential Job Functions
  • Greets, screens and schedules patients.
  • Inputs information into electronic health records and other support services platforms.
  • Performs clerical duties related to clinical service. -
  • Prepares and processes correspondence. Answers routine medical administrative inquiries. -
  • Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevantinformation between patients and their clinical team.
  • Obtains, verifies, and updates patient information and provides support services to patients and medical staff. -
  • Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
  • Ensures scheduling accuracy for ease and best use of provider and patient time.
  • Vital contributor to internal communication via multiple software programs.
  • Maintains files and assists establishing office systems. -
  • Assists in the care and maintenance of office equipment. -
  • Performs medical receptionist duties as necessary.
  • Reliable attendance and presence at work.At this time, Praxis Health is required to mandate the COVID-19 vaccination for all employees and this will be required as a condition of employment. As an Equal Opportunity Employer, reasonable accommodations will be fairly considered.Education and/or Experience - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    • High school diploma or general education degree (GED).
    • 1 year customer service experience
    • Typing Skills: 45 wpm minimum
    • Experience in a medical office setting preferred, but not required.Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not "big box" health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.Come see how healthcare is done right!
      • Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
      • The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
      • Must be able to sit, stand, kneel, crawl, bend and twist as needed. - Requires walking on non-level surfaces, inside and outside the office, throughout the day. -
      • Stress can be triggered by multiple staff demands and deadlines.
      • Work is performed in an office environment. Involves frequent contact with staff and patientsEOE Disabled/VeteranPraxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Interpath Laboratory, Bend , Primary Care Resource Coordinator - High Lakes Health Care - On the Job Training, Healthcare , Bend, Oregon