Lead Medical Assistant
Company: Bend Dermatology Clinic
Location: Bend
Posted on: January 9, 2021
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Job Description:
Job Title: Team LeadFLSA status: Non-ExemptDepartment: Role
DependentReports to: Administrative TeamPosition Summary: The Team
Lead in a designated area/department will be responsible for
additional duties above and beyond their current job description.
This is a full time (5 day/ wk) position assisting the Medical
AssistantsThis position is an integral part of our organization and
provides a critical link between front line staff and the
administrative team. Each team lead will report directly to a
member of the administrative team and be accountable for
communicating any departmental/satellite clinic issues to their
respective Administrative Team member.Essential Duties and
Responsibilities:The following duties and responsibilities
generally reflect the expectations of this position but are not
intended to be all inclusive. Other duties may be assigned.* Staff
scheduling/management of appropriate staffing levels* Involved in
the ordering process and prescribers choice* Inventory management
of supplies for their respective area* Monitor provider schedules
and alert administration of templating issues, scheduling errors,
or other issues* Staff on-boarding of new hires - serve as a
shadow, checking in on the new hire frequently during their first
week* Responsible for communicating progress of new hires both
verbally and in writing during the on-boarding process* Participate
in team building and culture strengthening activities* Participate
in the evaluation process and provide regular feedback to the
administrative team regarding any employee
issues/concernsKnowledge, Skills and Abilities Requirements*
Knowledge of quality assurance procedures used in a clinical
setting* Ability to communicate in an active multi-office
environment* Ability to efficiently operate all job-related office
equipment* Ability to follow or provide verbal and written
instructions* Basic to intermediate computer operation*
Mathematical and/or analytical ability for basic to intermediate
problem solving* Detail oriented, professional attitude, reliable*
Specialty knowledge of systems relating to job functionAdditional
duties may include:* MA staff schedules including call outs
(monitor daily, weekly, monthly)* Managing overtime* Approving time
off requests, punch corrections, and timecards in sync (ensure
clinics are appropriately staffed)* Anticipate and help Providers
and MAs do their job to provide quality care to our patients safely
and efficiently* Oversight to assure correct guidelines and
protocols are followed by MA team* ensure MA processes, on
boarding, certifications, documentation etc. are completed
efficiently, Assisting MA teams as needed* New staff - onboarding,
Dermtech training and certs* Maintain MA handbook* Staff -
certifications (CPR, CMA, Xtrac, etc)* MA Competencies* Monthly
training/communication as neededAdditional duties:* Ensure products
are not expired and supplies are well organized- Monitor expired
inventory* Assist admin team with ORM complaints-investigate,
evaluate and implement improvements as needed. F/U with patient, MA
team, and update Teams channel.* Resolve clinical patient
complaints* Schedule needed maintenance (I will provide phone
list)* OSHA-* Henry Schein ordering every 2 weeks (ensure staff
have placed biweekly orders)* Prescribers Choice management/
inventory (ensure par levels are maintained)* Clinical Botox
management/inventoryADA Compliance: The Company is committed to
complying with the Americans with Disabilities Act. As part of this
effort, reasonable accommodation may be made to enable qualified
individuals with disabilities to perform the essential functions of
positions sought or held. If you would like to request an
accommodation, please contact Human Resources.
Keywords: Bend Dermatology Clinic, Bend , Lead Medical Assistant, Healthcare , Bend, Oregon
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