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Product Manager - Analytics

Company: NAVIS
Location: Bend
Posted on: October 10, 2019

Job Description:

Come join our growing team at NAVIS! We are excited hire an experienced Product Manager - Analytics to help us build world-class customer relationship management (CRM) and marketing automation tools for the hospitality industry here in beautiful Bend, Oregon.

In this critical role, you will be the owner for all things involving the product. You evangelize your product externally to all facets of the market, as well as internally to NAVIS.

Data and technology drive the way we make decisions. We love our clients and understanding them better makes it possible to provide the best products and solutions. We are seeking to add a Product Manager to our fast-growing team to lead the design, development, and launch of various technology and data products.

The Product Manager will lead and oversee all aspects of product life cycle management; including understanding market demands, technology trends, and the competitive field for CRM, and marketing automation products. You'll also be responsible for managing the strategic product roadmap, product development, and product launch in order to gain maximum benefit from each product. We are building a culture of product excellence and execution. Great teammates will:

  • Be Client and User Obsessed. We are passionate about delivering value to our clients and users. This means listening to our market, clients, users, and teammates to understand problems and develop solutions to delight them.
  • Be Scrappy and Nail the Basics. This means we adapt to change, sweat the details, and find a way to "yes." We do what we say we are going to do and measure success.
  • Consider Product is a Team Sport. We are comprised of a diverse group of people by design. We challenge each other and our respective teams to be better every day. We value each other's insights. Delivering value to our clients and users is a team sport one in which anyone can play.


    • Own and define the product vision, strategy, and roadmap
    • Writing and prioritizing user stories, defining and evangelizing the product vision, working closely with engineering, marketing, and other internal services organizations to deliver winning products and solutions
    • Accurately translate market needs into detailed product specifications to lead the product development lifecycle for assigned products while engaging a cross-functional teams
    • Through detailed market analytics, identify technology, channel, product, price, promotion, and placement trends to prioritize product actions that deliver the greatest return on investment of engineering and capital resources
    • Conduct ongoing analysis of the industry, competitor and technology landscape to ensure that the product's life-cycle is effectively monitored and measured to drive the company's strategic objectives
    • Act as subject matter expert for product by providing technical product content and training for internal teams and external users
    • Proactively engage and lead cross-functional teams throughout concept, implementation, and launch; including support teams, engineers, and other departments to ensure successful go-to-market


      • Bachelor's degree
      • At least five (5) years of enterprise-level Product Management experience in technology environment required preferably building data and analytics products
      • Must be results-oriented with leadership experience in a cross functional team environment
      • Enjoy solving problems through data and advanced analytics
      • Strong understanding of data requirements and capabilities, technical design, and software development to create data products and solutions
      • Experience working with a data engineer, business intelligence engineering, and data science team to create BI and advances analytics solutions to delivery valuable, actionable insights to our clients
      • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver solutions
      • Be willing to help teammates, share knowledge and experience with them, and learn from them
      • Always look back on work and be able to see clearly what can be improved and changed for the next iteration
      • Be faster than others to perform research, analysis and make decisions to drive your product and the business forward
      • Be passionate about all things product management and other areas of technology, design, and innovation
      • Research and showcase knowledge in the industry's latest trends and technologies.
      • Experience working in an Agile/Scrum development process
      • Ability to travel 30 to 50 percent of time
      • Ability to iterate your solutions efficiently and intelligently
      • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients


        • Hospitality, CRM, and/or Marketing Automation experience
        • Scrum Certified Product Owner
        • MBA or advanced degree in Computer Science (CS) or Engineering
        • Data Engineering, BI Engineering, or Data Science experience

          POSITION LOCATION:This position is based in our offices in Bend, Oregon. Relocation assistance is being offered, as needed.

          NAVIS OFFERS:

          • An inclusive, fun, values-driven company culture we've won awards for it
          • A growing tech company in Bend, Oregon
          • Work / Life balance - what a concept!
          • Excellent benefits package with a Medical Expense Reimbursement Program that helps keep our medical deductibles LOW for our Team Members
          • 401(k) with generous matching component
          • Generous time off plus a VTO day to use working at your favorite charity
          • Competitive pay + annual bonus program
          • FREE TURKEYS (or pies) for every Team Member for Thanksgiving (hey, it's a tradition around here)
          • Your work makes a difference here, and we make a huge impact to our clients' profits
          • Transparency regular All-Team meetings, so you can stay in-the-know with what's going on in all areas our business
          • We support local businesses and they support us - get perks just by flashing your NAVIS badge
          • Forget your standard potluck - we take our company events to the next level! Annual "Pow Day" at Mt. Bachelor, fiscal year celebrations, summer shindigs, and holiday parties, and more
          • Cold-brew coffee on tap
          • We go ALL-OUT for Halloween (it's a thing for us)

            ABOUT NAVIS:

            NAVIS is the only Unified CRM solution for hotels and vacation rental management companies that brings their data and their reservations sales, marketing, and revenue teams together to drive more direct bookings and revenue. Because we believe technology should make you money, not cost you money, we developed our game-changing Revenue Performance Platform to transform teams into revenue makers, enabling them to drive, capture and convert more direct bookings. We deliver actionable guest insights so departments can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it.

            Founded in 1987, NAVIS is a privately held company with headquarters in Bend, Oregon, and growing offices in Orlando, Florida and Reno, Nevada.

            We have been named on "Top Workplaces" lists for EIGHT years running!

            We have been recognized as a "Top Workplace" by The Oregonian for several years, a "Top 10 Workplace" by the Orlando Sentinel in 2018, and a "Best Place to Work" by the Northern Nevada Human Resources Association in 2018.

            At NAVIS, our Core Values are:

            • Golden Rule: I treat others as I want to be treated
            • Integrity: I am a person of my word and highly trusted
            • Innovation: I create solutions for difficult business problems
            • Performance: I am part of an ambitious team and my results matter
            • Attitude: I am a positive influence, I love my team and the work we do

              NAVIS is an Equal Opportunity Employer (EOE).

Keywords: NAVIS, Bend , Product Manager - Analytics, Executive , Bend, Oregon

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