RN Manager
Company: Mosaic Community Health
Location: Bend
Posted on: May 7, 2025
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Job Description:
The RN Manager directs the delivery of professional nursing
services for assigned teams. This position is responsible for the
overall planning, budgeting, staffing, performance, and Nursing
teams operations in conjunction and collaboration with clinic dyad
leadership teams. This position will directly supervise assigned
staff throughout multiple clinics across Central Oregon while
partnering with clinic dyad leadership teams at each site ensuring
excellence within the nursing team.Oversee the operations of
assigned teams to ensure smooth and efficient department operations
and that resources are available. Collaborate with other staff and
team members to facilitate provision of patient care. Ensure
adequate staffing to provide safe patient care through review of
appropriate data, development, and maintenance of master schedules.
Act as a liaison to other clinic teams and roles as well as outside
entities.Schedule: 5 days per week - 8 hour daysPeople
ManagementEnsure nursing staff work efficiently and effectively
with providers and clinic staff to resolve problems, optimize the
patient experience, collaborate with team members, and maximize
productivityManage performance of the team, conduct monthly
meetups, and provide real-time and consistent coaching with all
direct reportsEnsure accountability of team, including but not
limited to adherence with policies, procedures, guidelines,
workflows, compliance, and safety requirements, etc., addressing
attendance, performance, and behavior concerns including corrective
action if necessaryConsult with Human Resources to support employee
relations, performance achievement, training, employee engagement,
etc.Hold consistent and timely team meetings to communicate
organization, site, and/or department information, changes,
initiatives, etc.Obtain leadership approval and manage all
recruitment and hiring for team. Maintain position control in
collaboration with the Director of Nursing including the addition
and deletion of positions related to budget and human resource
needs.Effectively monitor onboarding of new hires, ensure on-going
training and development for all staff.Manage time off requests and
approve timecards for direct reports or as delegated, and monitor
to ensure staff takes required breaks and lunchesModel cultural
competency and facilitate the growth and development of a
culturally competent team in the provision of appropriate care to
patients and family members who belong to diverse cultural
backgrounds and experiences.Patient CareWork closely with clinic
dyad leadership teams regarding clinical support needs.May
participate in the development and oversight of clinical programs
and/or initiatives. Create a healing environment that supports all
aspects of care, respects the wholeness of the individual, and
demonstrates therapeutic presence through attitudes and behaviors
that enhance the care experience for patients andFoster a just and
safe culture, implement and manage safety directives and goals
applicable to nursing.Quality Improvement and Quality
AssurancePartner with clinic dyad leadership teams to support
performance of key performance indicators, balanced scorecard
measures, and other organizational goals related to
nursing.Collaborate with clinic dyad leadership teams to review
processes and identify/implement opportunities for improvements
related to nursing.Oversee trending of care coordination quality
and financial indicators, identifying and implementing
improvements.Champion change initiatives, communicate and
demonstrate support for change, coach staff through the change
process.Collaborate closely with Quality, Value Improvement, and
Population Health staff and clinic dyad leadership team on the
development and implementation of initiatives, work efforts,
patient identification and needs assessment, and communication
related to nursing.Partner with Clinical Educator to develop and
implement standardized onboarding, training, and competencies for
nursing.Partner with Clinical Educator to lead/facilitate annual
skills day, policy review and education for all Nurses to ensure
competency.Model two-way communication of the Mosaic mission,
vision, values, balanced scorecard, and strategic plan for the
department (staff meetings, rounds, tiered huddles,
etc.).AdministrationDevelop and monitor operational performance
metrics inclusive of improving patient access to care, vacancy, and
turnover rates for RN team.Participate in drafting, reviewing, and
revising clinical procedures, guides, and other documents related
to nursing.Maintains ongoing communication with staff, clinic
leadership, and others to ensure needs are being met for staff and
patients. Engages staff to obtain input on the operation of the
department and key decisions.Partner with Nursing Director to
develop and implement annual plan including goals for the nursing
team.Facilitate system RN team meetings, participate in Tier 1 and
2 huddles, and participate in or lead system-level committees and
workgroups.Ensure teams compliance with Tier 1 huddles daily and
promptly follows up with closed loop communication on concerns
raised by nursing staff or related to nursing.Partner with Clinic
Manager as a real-time resource and to provide nursing clinical
expertise in support of critical incident, patient grievance and
patient complaint resolution for those related to nursing. Complete
appropriate documentation and monitor reports/trends to ensure
timely communication and/or education to patients and/or nursing
staff.Travel to clinics across the health system on a regular
basis.Work Experience:Required: Minimum of five years of nursing
clinical experience in acute and/or ambulatory care. Minimum of
three years of people management experience, preferably across
multiple sites. Experience in Lean/process improvement and program
development. Nursing leadership experience preferred.Preferred: Two
years of public health or FQHC experience.Education, certification
and licensure:Required: Bachelor of Science in Nursing (BSN) and/or
bachelors degree in a relevant field. Current, unrestricted Oregon
RN License; BLS/CPR Certification; Valid Oregon State drivers
licensePreferred: Masters Degree in Nursing or relevant fieldSkills
& Knowledge:Required: Superior nursing process skills. Critical
thinking and problem solving skills. Ability to train and teach
staff. Excellent written, verbal, telephone and interpersonal
communication skills. Understanding of patient and family-centered
care concepts. Strong organizational skills. Basic typing and
computer skills and comfort with Microsoft Windows operating
system.Preferred: Involvement with quality improvement processes.
EHR experience - EPIC experience a plus. Knowledge of health
insurance plans, standard office policies and procedures as well as
regulatory requirements including CLIA and OSHA standards.Who We
AreMosaic Community Health prides itself on being an innovative
health system that pioneers unique and creative ways to provide and
improve patient access to health care. Since our founding in 2002
we have proudly served insured and uninsured patients regardless of
age, ethnicity, or income.We focus on a holistic approach to
patient care by incorporating behavioral health, pharmacy, and
nutrition support to serve patients in the most meaningful way. At
Mosaic Community Health, you will work with incredibly dedicated
and mission-centered peers and be part of a dynamic team based
environment.Mosaic Community Health offers more than just a job, it
is a lifestyle. A lifestyle of serving others. A lifestyle of being
an integral part of your community. A lifestyle that offers
work/life balance. A lifestyle of enjoying the outdoors! Central
Oregon offers over 300 days of sunshine a year, so enjoy a PTO day
on the mountain, biking/hiking trails, or the river! A lifestyle
that improves lives, including yours.EducationRequiredBachelors or
better in NursingPreferredMasters or better in NursingLicenses &
CertificationsRequiredRegistered NurseEqual Opportunity
EmployerThis employer is required to notify all applicants of their
rights pursuant to federal employment laws. For further
information, please review the Know Your Rights notice from the
Department of Labor.Benefits:* 401(k)* 401(k) matching* Dental
insurance* Disability insurance* Employee assistance program*
Flexible spending account* Health insurance* Life insurance* Loan
forgiveness* Loan repayment program* Opportunities for advancement*
Paid holidays* Paid time off* Pet insurance* Referral program*
Tuition reimbursement* Vision insuranceWork Location: In personby
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Keywords: Mosaic Community Health, Bend , RN Manager, Executive , Bend, Oregon
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