Director of Operations
Company: WayUp
Location: Bend
Posted on: May 24, 2023
Job Description:
Come join one of Bend, OR's fastest growing tech companies.We
are looking for a right hand person for the CEO of this fast paced
organization. Your focus will be on the day to day operations of
this SaaS organization, helping to build processes and people!Come
to us with 10 year of experience in the Tech or Telecom world and
help us continue to build and grow this wonderful, well established
company!Job Summary:The Director of Operations will oversee the
day-to-day activities of the company, ensuring that the
organization is managed and performing efficiently and
effectively.Supervisory Responsibilities:
- Participates in the hiring, training, and coaching of
departmental managers.
- Organizes and oversees the work and schedules of departmental
managers.
- Conducts performance evaluations that are timely and
constructive.
- Handles discipline and termination of employees as needed and
in accordance with company policy.Duties/Responsibilities:
- Establishes quantitative and qualitative metrics, guidelines,
and standards by which the company's efficiency and effectiveness
can be evaluated; identifies opportunities for improvement.
- Reviews, analyzes, and evaluates business procedures.
- Implements policies and procedures that will improve day-to-day
operations.
- Ensures work environments are adequate and safe.
- Oversees manufacturing, purchasing, and sales departments,
ensuring each is reaching goals set by departmental and company
leadership.
- Plans, directs, controls, implements, evaluates, monitors, and
forecasts budgets and cost of sales in each division to achieve
financial objectives.
- Communicates and explains new directives, policies, or
procedures to managers; for major changes, meets with entire
operations staff to explain changes, answer questions, and maintain
morale.
- Improves customer service and satisfaction through policy and
procedural changes.
- Leads coordination and integration of efforts among operations,
engineering, technology, and customer service divisions to produce
smoother workflow and more cost-effective business processes.
- Projects a positive image of the organization to employees,
customers, industry, and community.
- Performs other related duties as assigned.Required
Skills/Abilities:
- Thorough understanding of practices, theories, and policies
involved in business and finance.
- Superior verbal and written communication and interpersonal
skills.
- Superior managerial and diplomacy skills.
- Extremely proficient in Microsoft Office Suite or related
software.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving
skills.Education and Experience:
- Master's degree in Business Administration required.
- Extensive and diversified background with at least 10 years of
related experience.
Keywords: WayUp, Bend , Director of Operations, Executive , Bend, Oregon
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