Director of Operations

Company: WayUp
Location: Bend
Posted on: May 24, 2023

Job Description:

Come join one of Bend, OR's fastest growing tech companies.We are looking for a right hand person for the CEO of this fast paced organization. Your focus will be on the day to day operations of this SaaS organization, helping to build processes and people!Come to us with 10 year of experience in the Tech or Telecom world and help us continue to build and grow this wonderful, well established company!Job Summary:The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.Supervisory Responsibilities:

• Participates in the hiring, training, and coaching of departmental managers.
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.Duties/Responsibilities:
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other related duties as assigned.Required Skills/Abilities:
• Thorough understanding of practices, theories, and policies involved in business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.Education and Experience:
• Master's degree in Business Administration required.
• Extensive and diversified background with at least 10 years of related experience.
  

Keywords: WayUp, Bend , Director of Operations, Executive , Bend, Oregon