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Customer Relationship Manager II

Company: Idaho First Bank
Location: Bend
Posted on: May 14, 2022

Job Description:

Job Description Do you have great Customer Service skills, attention to detail and like to work with people? Idaho First Bank may have just the career opportunity for you The Bend Branch of Idaho First Bank is recruiting for a full-time Customer Relationship Manager II. The successful candidate will have superior communication skills and a desire to assist customers and potential customers with financial transactions, new account identification and set-up. This person will work with individuals in-person and via telephone or other electronic communication methods. This position adheres to Compliance standards with all Bank policies and procedures, as well as all applicable state and federal banking regulations Essential Functions Provides customer service by processing deposits and withdrawals, issuing checks, opening and assisting customer access to safe deposit boxes, opening new accounts, and processing miscellaneous orders such as change orders, and incoming and outgoing collections and money wires. Balance cash drawer daily Maintain awareness of Bank products and services to ensure proper referrals Operate computers to process account activity, determine balances, and resolve problems within given authority. Obtain sufficient information and/or documentation from customers and solve problems relative to processing and servicing Provide excellent customer service and cash handling Handle customer appointments, potentially make outbound sales calls, support branch marketing efforts Education and Experience Requirements High School diploma Minimum of 2 years of related experience banking experience is desired. Ability to deal with difficult problems involving multiple facets in non-standardized situations Intermediate understanding and experience working with computer systems

Keywords: Idaho First Bank, Bend , Customer Relationship Manager II, Executive , Bend, Oregon

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