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Assisted Living Manager

Company: Touchmark
Location: Bend
Posted on: January 11, 2022

Job Description:

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:


This is a full-time Resident Care Manager (RCM) in Assisted Living. Schedule is Tuesday-Saturday.

The Resident Care Manager assures all service issues of residents are effectively addressed as directed by the Heath Services Director and health services team. The RCM (Resident Care Manager) is a leadership position. The position will provide leadership for AL Care Partners and Med Aides and assist with the transition and move-in process for residents. You will provide support to our nurses and assist with daily, weekly and monthly administrative tasks. As staffing needs fluctuate this position is expected to help provide hands on care. You will have the daily opportunity to distinguish yourself by taking the time to be a positive presence in the lives of residents and their family members!

Essential Functions:

  • Must be able to work onsite and provide care directly to residents through clinical outbreaks of flu, norovirus and other diseases-Including pandemic situations and as determined.
  • Must be able to complete required paperwork and filing with high degree of accuracy.
  • Ability to observe prospects and current resident's health status and communicate observations in a professional and intelligent manner.
  • Ability to lift up to 60 lbs. or the equivalent of one half of an adult (as in a two-man transfer); capable of turning, stooping, bending, stretching, moving equipment.
  • Must be able to explain clearly to prospects, residents, families, and employees the policies and procedures of the community.Position Responsibilities:
    • Serve as the primary point of contact for residents or resident families regarding resident care.
    • Manage, mentor and coordinate Medication Aides and Caregiver workforce;
    • Assure that caregiver team members provide optimal service on day-to-day basis.
    • Observe residents to ascertain if needs are addressed and report pertinent observations and related recommendations to the Director of Health Services or the Health Services Administrator.
    • Create, organize and maintain resident charts (includes set-up and that resident's pictures taken and uploaded).
    • Partner with Staffing Coordinator to recruit and onboard new caregiver team members.
    • Serves as a role model for all employees by displaying responsible, positive, cooperative attitude.Education Requirements:
      • Bachelor's degree in health administration, social work, psychology, gerontology, or related field.
      • Current ALF/RCF Administrators license preferred.
      • CPR/AED certification preferred.
      • Eligible for continuing education credits and/or Best Friends Certification.Benefits:
        Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
        • Paid time off (including holidays)
        • Health, dental, and vision insurance plans for employees and eligible dependents
        • Education assistance
        • Bonus and retirement plans
        • Health care, dependent care, and commuter Flexible Spending Accounts
        • On-Demand Pay allows you to access pay as you earn it
        • Employee Assistance Program
        • Supplemental insurance optionsAt Touchmark, we have the privilege of providing a safe home environment for residents. With this in mind, we require all employees to be vaccinated against COVID-19. A copy of the vaccination policy will be provided upon request.

          We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

          Check us out at

          We're growing. Are you?

Keywords: Touchmark, Bend , Assisted Living Manager, Executive , Bend, Oregon

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