Homeowners' Association (HOA) Community Manager
Company: Aperion Management Group
Location: Bend
Posted on: January 12, 2021
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Job Description:
EMPLOYMENT: Regular / Full-TimeCOMPANY: Aperion Management
GroupLOCATION: Bend, OregonREPORTS TO: Senior Community
ManagerSUPERVISES: N/AWAGE RANGE DOE: $45-50kWHO IS APERION:
Aperion Management Group, LLC is an Accredited Association
Management Company (AAMC) based in beautiful Bend, Oregon. We
specialize in Homeowners Association (HOA) management throughout
Oregon, including Bend, Redmond, Medford, Eugene, Salem, Portland
and surrounding areas. Our mission is to provide service to the
homeowners of our clients that exceeds industry standards and
enhances their sense of community.We help solve problems. Our
office is fast paced, demanding at times, but above all, we have
created a culture that embraces a "team" philosophy
(#teamAperion!). Our staff cites our culture, life/work balance and
potential for growth as the top reasons they choose to work for
Aperion.We believe in setting the standards for our market and
leading the charge in innovation by offering cutting edge
technology for our management, accounting, and maintenance
services.JOB SUMMARY:Are you great at herding cats (volunteers)? If
so, then this is the PURRFECT job! In all reality, communities need
someone to ensure that they're functioning properly, and your job
would revolve around working with the HOA board members
(volunteers) to ensure their community is running efficiently and
that homeowners' needs are being met. Essential tasks for this job
include:* Facilitate the day to day operations of a portfolio of
communities, by assisting the Senior Community Manager, the Board
of Directors and owners with their specific requests for
information while maintaining visible, positive, compatible
relations with the owners at all times.* Consult with the Senior
Community Manager on all owner requests or violations which require
formal submission to the Board of Directors or the Association for
action.* Attend all Board and Owner meetings, record the minutes of
the meetings and provide a final draft of each meeting to the
Senior Community Manager* Provide the Senior Community Manager with
administrative support. You will maintain all owner address data
bases.* Maintain the Association files, organize Board and Annual
meetings of the association; prepare and mail correspondence.*
Assist staff within Association Management offices by providing
reports that aid in the day to day operations of the department.*
Facilitate and manage any Board approved special projects.* Manage
and oversee any construction projects, as directed by the Board.*
Manage the Association's Architectural Review process and interface
with Architectural consultants and committees as appropriate.
QUALIFICATIONS:* High School Diploma* Two Year college degree
preferred or combination of experience and college* Experience in
Community Association Management or equivalent* CMCA certification
preferred* Proficiency in Microsoft office software applications,
Word, Excel, Access, Power Point* At least 18 years old with valid
Oregon Driver's License and Good Driving Record* Basic
understanding of accounting principles and financial
reportsPERFORMANCE STANDARDS:* Provide prompt and courteous service
to all Board members and Owners to ensure all experiences are
distinctively superior.* Follow all appropriate policies while
constantly striving to improve all standards of operation.* Follow
all safety procedures.* Meet or exceed standards as evaluated on
Aperion Management's performance review.* Willingness to pursue and
participate in further training and continuing education in
industry training events* Dedication and commitment* Patience and
maturity* Ability to learn from experience* Well organized and
resourcefulDUTIES & FUNCTIONS:* Responsible for general office and
clerical duties, including typing, filing, correspondence, and
reports.* Ability to manage high volume of emails and phone calls
in a prompt, professional manner.* Develop and maintain strong
working relationships with all owners and Board members within the
portfolio as well as all Aperion staff.* Act as liaison between the
owners, the Board and Committees.* Perform on-site Community
inspections of all properties and follow up with maintenance and
compliance issues as identified.* Assist owners with questions
regarding their assessments and billing.* Maintain high standards
of professional appearance.* Manage in compliance with established
company policies and procedures and also local, state and federal
laws & regulations.* Emergency/on call duties as assigned.* Create
annual operating budgets.* Ensuring the fulfillment of the
Management contract which includes monthly deliverables as
assigned. To do this kind of work, you must be able to:* Clear
verbal and written communication. Effective listening skills.* Use
personal judgment and specialized knowledge to give information to
people.* Use mathematical skills to interpret financial
information.* Analyze and interpret established policies.*
Understand the government regulations covering business operations
and Community Association Management.* High level of organization
skills and ability to multitask in a fast-paced environment.*
Conflict management skills. This job description in no way states
or implies that these are the only duties to be performed by this
employee. He or she will be required to follow any other
instructions and perform any other work-related duties requested by
his or her supervisor.
Keywords: Aperion Management Group, Bend , Homeowners' Association (HOA) Community Manager, Executive , Bend, Oregon
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