Field Engineer - Bend, OR
Company: Unisys Corporation
Location: Bend
Posted on: January 25, 2025
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Job Description:
What success looks like in this role: * Provides support for
software, hardware and networking support for desktops, laptops and
servers* Provides maintenance and support on legacy products* May
Provides Support for Enterprise Products* Performs disk replacement
on enterprise storage products* Installs and maintains PCs and
associated software, networks, servers and peripherals* Supports
network products from operational and maintenance perspectives*
Performs installs, moves, adds and changes as required* Tests and
certifies PCs, networks, servers and client approved applications*
Provides follow-up on problems or escalation.* Maintains a high
degree of professionalism in actions, demeanor and dress.* Insures
customer satisfaction throughout the service delivery transaction.*
Ensures client specific Service Level Agreements are met and
incident and request tickets are updated accordingly within the
ticketing systemYou will be successful in this role if you
have:*High school degree required* 6 months to 1-year hands on
technical experience* Electronics training equivalent to at least 2
years of technical institutes, polytechnic and/or military
technical school with applicable field service and/or other related
technical experience.*Bachelor's degree or Electronics training
equivalent to at least 2 years of technical institutes, polytechnic
and/or military technical school with applicable field service
and/or other related technical experience.*A+ certification a plus
* Specific Manufacturer certification as required. I, i.e. EMC,
Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS *
Specific Manufacturers certifications as required. I.e. EMC, Dell,
Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS*
Troubleshooting software and hardware problems* Knowledgeable in
servers, Microsoft/Linux/Unix applications, network protocol,
internetworking, configuration, and possess advanced PC support
capability.* Ability to test and certify PC, networks, servers and
client /Unisys approved software applications and associated
peripherals* Knowledge of client specific internal procedures and
service delivery requirements * Excellent analytical and client
communication skills* Client and/or governmental clearance may be
required*Microsoft Server Certified Professional Certification or
minimum 2+years of experience in server handling/break fix*Police
or criminal background verification may be requiredBenefits
Blurb:Unisys offers an outstanding benefits package, featuring
unlimited paid time off, a 401(k) match, comprehensive healthcare,
HSA matching, ongoing learning opportunities, and more! We're
committed to supporting work-life balance and investing in your
future success.Video Interview Blurb:At Unisys, we incorporate
video interviews as a key part of our hiring process. This allows
us to get to know you better and provide a more engaging and
convenient interview experience. We appreciate your understanding
and look forward to connecting with you virtually!#LI-MT1
Keywords: Unisys Corporation, Bend , Field Engineer - Bend, OR, Engineering , Bend, Oregon
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