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Senior IT Engineer, Atlassian Cloud

Company: Red Sky Consulting
Location: Bend
Posted on: January 17, 2022

Job Description:

Senior IT Engineer, Atlassian Cloud

Location: RemoteJob Type: Direct Hire

Bottom Line / In a Nutshell:

  • Ideal fit would be someone with a background in DevOps (big plus), working with Engineering and Product teams and knows a lot about how to configure and run the Atlassian suite of products
  • Expert on Atlassian products such as Jira, Confluence, StatusPage, OpsGenie and knowing how to connect and extend those things into developer work flows
  • Okta, Salesforce, GitHub experience nice to have; Jira connects out to those platforms so having familiarity would be great but not a deal breaker; more critical they have DevOps background
  • Someone with a consulting background ideal due to the varying nature of their work

    Job Description:
    Due to our rapid growth, we are looking for a talented IT Engineer to join our IT Engineering Team. As a technical leader working across the business to develop and deploy time saving automations and integrations with a core focus on our Atlassian products. You will work cross-functionally to understand business requirements and collaborate with our teams to design and implement reusable, scalable capabilities to support them. You will have a passion for documentation, ensuring business continuity and change management is part of your daily flow.

    What You'll Do...
    • Work with Atlassian users to identify areas of opportunity to expand the Atlassian suite to improve user workflows and reduce administration time.
    • Develop training and resources to improve user knowledge and use of the platform.
    • Work as part of our IT Engineering team to improve the ROI of the Atlassian platform and how it works with our other platforms.
    • Develop system integrations with various platforms using the most scalable methods from APIs to iPaas.
    • Help consolidate workflows and processes into the Atlassian product. Lead any data migration and ensuring the end result meets the requirements of the teams
    • Monitor add-ons, pricing and usage to ensure no wasted $$ on unused products.
    • Assist with creating reporting models, and ensuring Jira is functional with our BI platforms.

      What You Bring...
      • Atlassian expert, across all products (Confluence, Status Page, Jira, BitBucket, OpsGenie, ect.)
      • A solid background in IT, from helpdesk to Engineering. With strengths in translating user requirements into actionable designs.
      • A strong pulse on translating user requirements into functional designs, consulting, and guiding users into the best way to use the platform to meet their objectives.
      • Technical writing skills to be able to produce both BPM and user facing articles as new development happens.
      • A passion for scalable automation. You have the ability produce simple and elegant work always keeping best practice for the platforms at the forefront of your mind.
      • Obsessive about process, organization and delivery. You're always looking for ways to deliver fast with high quality end results. Committing to deadlines and delivering.
      • Strong knowledge of how product and engineering teams function so you can provide creative and informed solutions to user requests.
      • Data driven, you're passionate about quality, formatting and consistency.

        It's a Bonus If You...
        • Have developed on other enterprise platforms such as OKTA, Salesforce, GitHub.
        • A background in Devops, IT Change Management, Operations or Program Management.
        • Have leadership experience and know how to interface with users of all levels of the Jobble

Keywords: Red Sky Consulting, Bend , Senior IT Engineer, Atlassian Cloud, Engineering , Bend, Oregon

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